TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%
TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%
TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%


Vanessa Ton discusses the barriers and opportunities for EV adoption by dealers in the U.S.

According to Kelley Blue Book, EV sales in the U.S. market surpassed 1 million units for the first time in 2023, but not everyone is on board just yet. On today’s episode of CBT Now, we’re discussing the findings of Cox Automotive’s new 2024 Path to EV Adoption Study. Vanessa Ton, Senior Research and Market Intelligence Manager with Cox Automotive, joins us.

Key Takeaways

1. EV sales in the US surpassed one million units for the first time in 2023, yet actual sales growth is slower than the increase in consumer consideration. Cox Automotive’s study forecasts a significant second wave of EV adoption starting around 2026, driven by improvements in EV technology, better consumer education, and price reductions.

2. The study identified three main barriers preventing consumers from purchasing EVs:

  • Consumers want faster charging times, longer ranges, and better battery performance, including reliability in extreme weather conditions.
  • Many potential buyers need more information about EVs’ costs, maintenance, and daily operation.
  • The current price premium of EVs over internal combustion engine (ICE) vehicles is a significant deterrent. Consumers are waiting for prices to become comparable.

3. While dealers recognize the importance of EVs for their business growth and are heavily investing (on average $258,000), they feel underprepared. They are calling for more support from Original Equipment Manufacturers (OEMs) in terms of:

  • Helping dealers attract and educate potential buyers.
  • Financial support to boost sales efforts and market EVs more effectively.
  • Providing specialized training and tools to safely and efficiently service EVs.

4. Successful EV adoption requires strong collaboration between OEMs and dealers. Dealers need OEMs to be actively involved in various aspects, including sales incentives, bonuses for salespeople, free maintenance offers, and providing necessary service equipment to handle the unique aspects of EV maintenance.

5. Overall, the report focuses on making consumers comfortable with EVs by addressing their concerns about operational costs, ease of maintenance, and reliability. Ensuring consumers are well-informed about the warranties and total cost of ownership is crucial to increasing EV adoption rates.

"In our research, we spoke to both EV considerers—those looking to buy an EV in the next two years—and EV skeptics, who are in the market for a car but not considering an EV at all. They told us they need three main things to consider switching to an EV." – Vanessa Ton
Read More


More from Management & Leadership
Fixing leadership blind spots in your dealership that could drive top talent away

Fixing leadership blind spots in your dealership

- November 2, 2026
Leadership blind spots can quietly drive turnover, lower morale and weaken dealership performance. While many managers move up from the sales floor with little formal leadership training, the habits that...
How dealers can uncover hidden profit opportunities across their operations

How dealers can uncover hidden profit opportunities across their operations

- October 28, 2026
Dealerships may have more opportunities to grow profitability than they realize, and the answer may not be selling more vehicles or adding resources. Joining us on today's CBT Live are...
What 98% of Gen Z dealership employees say matters most at work

What 98% of Gen Z dealership employees say matters most at work

- October 19, 2026
On the Dash: Gen Z dealership employees rate work/life balance highly valuable at 98%, a CDK Global study finds. Confidence that pay reflects effort jumped to 77% from 56% in...
The silent profit leak in your dealership: Why month-end close is taking longer than it should

The silent profit leak in your dealership: Why month-end close is taking longer than it should

- October 8, 2026
For many dealerships, month-end close feels like a necessary pain point. Long hours. Last-minute reconciliations. Missing information. Manual corrections. Unexpected variances. Teams scrambling to get reports finalized before leadership needs...

Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.