TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%
TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%
TSLA385.190-13.31%
GM92.4304.09%
F12.6700.36%
RIVN14.0600.77%
CYD21.510-0.68%
HMC35.2201.23%
TM199.4606.46%
CVNA77.5506.27%
PAG212.3000.09%
LAD315.64016.87%
AN183.4704.96%
GPI272.8107.8%
ABG208.88011.11%
SAH64.0503.37%

Transitioning to Your Future Business Model – Brian Benstock, GM Paragon Honda and Automotive CX Summit Speaker

Paragon Honda in Queens, NY is easily one of the top tier Honda dealerships in the county. Jim Fitzpatrick had to a chance to speak with Brian Benstock, GM/Vice President of Paragon Honda about what’s now and what’s next. Brian has some strong words for dealers who aren’t embracing change in today’s marketplace. He suggests it’s time to start transitioning to your future business plan. Times have changes, “embrace the disruption”.

Paragon Direct

Tune-in to find out Brian’s answers to the following questions:

  1. Experts are projecting in the next 5-6 years, 50% of vehicles will be sold completely online. Do you agree and what are you putting in place to handle that business?
  2. What areas do dealers need to focus on?
  3. What are some things you are putting in place at Paragon Honda?
  4. Tesla has a larger market cap then Ford and GM. What’s your take on the way Tesla sells directly to the customer?
  5. How do you attract and retain good people at Paragon Honda?
  6. What is the skill set you look for in a good candidate?
  7. How can we get more females in our industry?
  8. What’s your take on no-haggle, one price selling?
  9. There are 3 million+ off lease vehicles hitting the market. Is this of concern to you?
  10. What is your opinion on salary based pay for sales people?
  11. What are your thoughts on OEM Stair-step programs?
More from Management & Leadership
Fixing leadership blind spots in your dealership that could drive top talent away

Fixing leadership blind spots in your dealership

- November 2, 2026
Leadership blind spots can quietly drive turnover, lower morale and weaken dealership performance. While many managers move up from the sales floor with little formal leadership training, the habits that...
How dealers can uncover hidden profit opportunities across their operations

How dealers can uncover hidden profit opportunities across their operations

- October 28, 2026
Dealerships may have more opportunities to grow profitability than they realize, and the answer may not be selling more vehicles or adding resources. Joining us on today's CBT Live are...
What 98% of Gen Z dealership employees say matters most at work

What 98% of Gen Z dealership employees say matters most at work

- October 19, 2026
On the Dash: Gen Z dealership employees rate work/life balance highly valuable at 98%, a CDK Global study finds. Confidence that pay reflects effort jumped to 77% from 56% in...
The silent profit leak in your dealership: Why month-end close is taking longer than it should

The silent profit leak in your dealership: Why month-end close is taking longer than it should

- October 8, 2026
For many dealerships, month-end close feels like a necessary pain point. Long hours. Last-minute reconciliations. Missing information. Manual corrections. Unexpected variances. Teams scrambling to get reports finalized before leadership needs...

Add us as a preferred source on Google

CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.