Wednesday, December 2, 2020
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success

What Stops a Salesperson From Achieving Success?

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On this week’s episode of Straight Talk, David Lewis talks about what it is that stops a salesperson from breaking free from the status quo and achieving great success in their automotive retail career. If you would like a free copy of any of David’s books, feel free to email him at dlewis@davidlewis.com.
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goals

Creating a Clear Set of Goals to Achieve Your Vision

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 When it comes to setting goals, what works for you may not work for everybody. On this week’s episode of On the Mark, Mark Tewart talks about creating a clear vision for yourself to achieve your goals.
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career

Why You Need to Make a Career Decision

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On this week’s episode of On the Mark, Mark Tewart explains how making a full commitment to your career as a salesperson is the only way to truly succeed in the automotive industry.   VIDEO TRANSCRIPTION: Speaker 1: You’re watching On the Mark, with Mark Tewart. Mark Tewart: Hi, I’m Mark Tewart. Welcome to On […]
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life

Are You Tired of the Same Results?

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If the last century taught us anything, it is that change and growth are the keys to developing and maintaining success in everything that you do.  Those who don’t learn to press on towards whatever it takes to get them to the next level, will eventually find themselves in the comfort zone and watch their […]
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the process

The Process of Creating a Great Process

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Processes are the core tools for business. In order to become and remain successful and competitive, Dealership Service Departments must continuously improve their processes. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers. Business Process Management is a powerful tool Managers can use to […]
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service lane

Five Tips for a Successful Express Service Lane

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Has your dealership implemented an express service lane yet? I say ‘yet’ because more than half of dealerships have experimented with, or are currently operating, express service lanes. And many manufacturers are encouraging them as a customer retention tool, recommending that dealers offer free maintenance on newly purchased vehicles. But not all service directors and […]
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dealership

Hiring the Right People for Your Dealership

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On this week’s episode of On the Mark, Mark Tewart talks about hiring the right people that improve your dealership culture and environment, making your dealership as successful as possible.
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salespeople

5 Qualities That are Found in High-Performing Salespeople

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What are the traits of highly successful salespeople?  It just seems to come naturally to some people – what is it about them you might have wondered?  If there were one answer to that question then hiring managers across the globe would be able to easily target and identify successful salespeople before they’ve ever worked […]
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dealership

Setting Up Your Dealership Teams for Success: Six Ways to Begin...

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Your dealership is a sum of its parts, and these parts are every member of your team. The success of your dealership doesn’t just rest on your marketing plan or the inventory; it starts with the individuals you invite to work for you. The strength of this team can lead to lasting success for you […]
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F&I

Personality or Sales Ability? Which is More Important for F&I Success?

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Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about the important revenue-generating responsibility this position holds, and the qualities needed to make all that revenue consistently. But above all else, the F&I manager has […]
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