Up Your Game in Your Appearance
Maybe you don’t have to wear a suit to work. But does your collared pullover have to be wrinkled when you greet people at the dealership showroom? No, and Mark...
TSLA400.57511.6751%
GM81.8153.765%
F12.8850.445%
RIVN17.2300.3401%
CYD43.3401.0181%
HMC25.0250.665%
TM217.9205.06%
CVNA387.00024.76%
PAG161.6505.63%
LAD283.1408.27%
AN207.9109.62%
GPI348.58013.1%
ABG211.8007.71%
SAH70.5203.15%
TSLA400.57511.6751%
GM81.8153.765%
F12.8850.445%
RIVN17.2300.3401%
CYD43.3401.0181%
HMC25.0250.665%
TM217.9205.06%
CVNA387.00024.76%
PAG161.6505.63%
LAD283.1408.27%
AN207.9109.62%
GPI348.58013.1%
ABG211.8007.71%
SAH70.5203.15%
TSLA400.57511.6751%
GM81.8153.765%
F12.8850.445%
RIVN17.2300.3401%
CYD43.3401.0181%
HMC25.0250.665%
TM217.9205.06%
CVNA387.00024.76%
PAG161.6505.63%
LAD283.1408.27%
AN207.9109.62%
GPI348.58013.1%
ABG211.8007.71%
SAH70.5203.15%
Tip of the Day
The “Give-Get” Principle
You're a giving salesperson. In fact, you give the customer a lot. Jonathan suggests using your giving spirit to start initiating a concept called give-get. He explains how it will...
Overcoming Buyer Objections in the Car Sales Process
How many times do you hear “I’m just looking.” Instead of coming back with something witty or semi-snarky like “That’s why we put em out here”, Paul says use empathy...
Having a Follow-Up Plan
The problem with follow-up is that it’s not being done correctly. Does your follow-up plan include calling previous customers every single week and thanking them for their business and asking...
Don’t Make Your Customers Feel Uncomfortable
Like it when customers get in your face? Of course not. Then why do some salespeople crowd customers during the greeting? It happens, but Paul says it doesn’t have to...
The Importance of Wearing a Name Tag
When you meet your customers, they aren't really listening to you. Instead, they're figuring out whether or not you're trustworthy. On today's Tip of the Day, David Lewis explains the...
How to Handle the “Best Price” Inquiry From Customers
In today's Tip of the Day, Mark Tewart gives you tips on how to handle the best price inquiry from customers.
VIDEO TRANSCRIPTION:
Today I want to talk to you about how...
Voicemail: Say It Twice
When leaving a voicemail, David Kain suggests saying your name, phone number, and the name of your dealership two times to make it easier on your guest while also getting...
How To Sell More Alignments In Your Service Department
Have your Service Advisors been trained on tire wear? Becky explains how a well-trained staff could add 20+ alignments a week in today's Tip of the Day.
Explaining Vehicle Maintenance to Females
Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average male customer's. Why use the same...
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