TSLA402.00013.1%
GM81.2903.24%
F12.8850.445%
RIVN17.2070.3166%
CYD43.2750.9531%
HMC25.0150.655%
TM217.7504.89%
CVNA385.36523.125%
PAG161.0505.03%
LAD281.8907.02001%
AN207.4709.18%
GPI346.99011.51%
ABG210.1406.05%
SAH70.2402.87%
TSLA402.00013.1%
GM81.2903.24%
F12.8850.445%
RIVN17.2070.3166%
CYD43.2750.9531%
HMC25.0150.655%
TM217.7504.89%
CVNA385.36523.125%
PAG161.0505.03%
LAD281.8907.02001%
AN207.4709.18%
GPI346.99011.51%
ABG210.1406.05%
SAH70.2402.87%
TSLA402.00013.1%
GM81.2903.24%
F12.8850.445%
RIVN17.2070.3166%
CYD43.2750.9531%
HMC25.0150.655%
TM217.7504.89%
CVNA385.36523.125%
PAG161.0505.03%
LAD281.8907.02001%
AN207.4709.18%
GPI346.99011.51%
ABG210.1406.05%
SAH70.2402.87%


Tip of the Day

video

Using Video to Build Your Client Base

- January 30, 2018
Follow up is good, obviously.  Today though, that’s not enough.  David explains why good follow up is needed in today’s environment.
entertainment

Adding Entertainment to Your Process

- January 25, 2018
Can you entertain your customers just enough to where they enjoy the car buying process and end up purchasing from your dealership?  Jonathan Dawson says yes and offers up these...
texting

Let’s Talk About Texting

- January 24, 2018
 Your dealership hesitates to send text messages for several reasons.  Would you like to have 50% of your customers to communicate with your dealership through text messaging? David explains how...
appointments

Appointments = Income

- January 16, 2018
We know time is money, but how much time are you spending on setting appointments?  Grant explains how the two go hand in hand.
easy

Make It Easy, Keep It Easy

- January 15, 2018
Nobody minds paying a premium in return for a more simplified process. Jonathan Dawson explains how making things easier for the customer can boost profits on today's Tip of the...
dispatching

Strategic Dispatching

- January 10, 2018
Dispatching is one of the most critical processes in our dealership service departments today.  Since throughput is the key to profitability, dispatching is not a function that should be left...
tip of the day

Five “No’s” before they go

- January 4, 2018
When people buy products $10,000 and up, 80% of all transactions occur on the fifth request to buy. Paul explains why salespeople in auto retail only ask three times and...
efficiency

7 Factors to Tip the Scales: Efficiency

- January 3, 2018
Being efficient in the car buying process is important to customers.  Jonathan shows you some examples of how to increase efficiency, therefore improving the overall experience.   
sales process

Is your sales process for you or the customer?

- January 1, 2018
Do you even know where your sales process is right now? Grant says if you’re jumping around, then do this. Remember, your sales process is for you, not for customers...
loyal customers

Retaining Loyal Customers

- December 28, 2017
More than 80% of dissatisfied service customers state that they would’ve come back to the dealership for service if someone would’ve paid attention to their concern and made a genuine...


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