Unfortunately, we all have them. They can come in the morning, noon, or at night and last anywhere from an hour to two months. So, David explains how to get...
When you represent a dealership, make sure you do everything you can to not offend people, especially during the first impression. David gives you an example of a mistake people...
Do you know what sort of numbers your sales team is generating in sales each month Brian’s tip will help you eventually find out what your benchmarks are and how...
We communicate with our customers via email, texts, phones, but is what we’re saying to them relevant to their needs? Cory explains why it’s important to be specific when tailoring...
Glenn gets this question from dealers all the time about who owns your store’s marketing. Is it a third party, an agency, or the employee who was hired to do...
How committed are you to your customer, especially those that don’t end up buying at your dealership? Grant explains why 14 contacts (through phone, text, email) in the first ten...
Is your manager helping you? Despite how hard you work throughout each step of the car-buying process, David suggest getting the manager involved on today's Tip of the Day.