Your #1 source for auto industry news and content

Home Tags Service

Tag: service

fixed ops

Five types of customer data that you should take from fixed...

0
According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car...
digital

Kelley Blue Book beefs up digital solution tools to help dealers...

0
The need for enhanced digital tools has become even more essential since the COVID-19 pandemic drove many dealers to increase their reliance on digital...

Seamless mobile experience in service a customer expectation in 2021

0
Smartphone use in the United States has increased in recent years to 81% of the total population. For those earning more than $50,000 annually,...
auto

Preparing to thrive in auto retail in 2021

0
2020 has brought about massive change to the automotive industry and especially for dealers. With less traffic due to widespread digitalization and mobility, COVID...

Tips for dealers to do pickup and delivery well

0
You've heard your customer's responses and requests. Logic alone would tell you that consumers consider pick-up and delivery services important when it comes to...
Starlink

How low-orbit satellites like Starlink are set to affect automotive

0
On Nov 24, SpaceX launched their Falcon 9 rocket to deploy 60 Starlink satellites into low orbit. As of that date, 895 of those low Earth-orbit (LEO) satellites are in operation...
concierge

The benefits of continuing concierge services after COVID

0
There are some decisions to be made regarding dealership concierge services, especially if the COVID limitations from 2020 carry deep into 2021. Currently, most...
service

New study shows consumers’ motives for dealership service, key marketing tactics

0
A new study performed by DriveSure and FixedOPS Marketing reveals trends in how customers select a service department, what motivates their choice, and ways...
subscription

Vehicle subscription options on the rise from car manufacturers

0
In the United States, more than 90% of households own a car. However, a shift is happening in the auto industry where urbanites are...

How dealers can compete with the aftermarket

0
In 2019, according to Statista, the average US auto dealership recorded automotive service and parts sales of around 7.3 million US dollars. As an...