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express auto technicians

Why pay plans for express auto technicians need to change –...

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How are you compensating your express auto technicians? Today on Inside Automotive, we're pleased to welcome back Don Reed, CEO of DealerPRO Training, one...

Is it time for a fixed ops refresh? Here are 3...

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We’ve heard from many car dealers around the country who continue to face challenges like managing inventory and retaining staff. Today on Inside Automotive,...
service customers

8 strategies for winning over out-of-warranty service customers

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While the average passenger vehicle on the road in the U.S. today is increasing in age – hitting more than 12 years old in...
service department

Elevating service department productivity and profitability with Xtime’s Skyler Chadwick

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Did you know that $214 billion in revenue is available to capture by dealership service providers? Service departments that are looking to dial up more...
TraXtion

Why car dealers can’t afford to overlook tire sales – David...

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Welcome to another edition of Inside Automotive on the CBT Automotive Network. Tires are essential in everyday life, whether you're a car dealer or...

Don Reed on how to ignite your auto technicians’ productivity

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The 2022 NADA Show has come and gone, but we're still hearing from industry experts and attendees as it was the first time many...
parts

5 ways the service and parts department can minimize losses

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If you’ve ever stopped to consider how many parts are walking away from the dealership unbilled, whether through theft or due to oversight, you...
Spring

Groundhog sees his shadow, but service departments should prep for Spring...

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Another six weeks of winter are coming, according to the least official weather predictor in the nation. Punxsutawney Phil saw his shadow on Tuesday,...
service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...
McCoy

Dealer Jamaal McCoy on how to thrive in the industry amid...

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From supply shortages to digital retailing, to an EV revolution, our industry is in the midst of a transformation. On today’s show, we’re pleased...