Monday, December 6, 2021
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F&I

F&I’s three-tier approach: Serve, Connect, Sell

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We make things way too difficult in the F&I office. We often forget that people buy from people that they like and trust. We spend an abundance of time drilling and rehearsing fancy closes and word tracks, but we fail to truly connect with the customer. You can almost forget how many miles the customer […]
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customers

How dealers can sell more cars this month

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Trying hard helps. Still, most people in sales do everything but what they really need to do to sell more cars. They’re happy, they love...
vehicle

5 Tips for acquiring pre-owned vehicle inventory

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As a dealer that sells pre-owned vehicles, apart from customer acquisition, inventory acquisition is always front of mind. Throughout the past year, auctions have seen an increase in demand, and sites like Manheim and ADESA have had fewer vehicles on their run sheets. The dearth of inventory and the increasing competition for available inventory necessitates […]
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dealership

Five things to consider if you are thinking about selling...

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The COVID-19 pandemic has led to significant interruptions in the automotive industry. However, while the move to online sales and additional services like car delivery has been covered at length, others haven’t been widely discussed—namely, dealership acquisitions. According to the Kerrigan Advisors Blue Sky Report, year-to-year dealership acquisition rates were up 16% in the third quarter. While it is […]
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salesperson

With remote sales here to stay, salespeople need to be...

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According to V12’s compiled data, four in five car buyers want to configure a payment online to begin their journey toward purchasing a vehicle. Research has shown that customer loyalty and increased sales are both contingent on the customer experience matching what they desire in the process, and that’s been trending more toward a virtual sales […]
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business

So You Want to Sell Your Business

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If you have read and acted upon the first two installments of this Client Alert series, you know the reasons why you have decided to sell your business, and you have positioned your business to be as attractive as possible to potential buyers. Now that you are at the brink of devoting significant time and […]
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customers

Customers Want to Buy, So SELL!

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Okay, perhaps you won’t die, but can we all agree it’s finally time to drastically shorten the old-school road-to-the-sale and truly improve the customer’s buying experience? In Ernest Hemingway’s 1926 novel, The Sun Also Rises, we read the following dialogue: “How did you go bankrupt?” Bill asked. “Two ways,” Mike said. “Gradually and then suddenly.” […]
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