The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
Dave Anderson, founder of LearnToLead, is calling on dealership personnel to stop glorifying busyness and instead measure success by productivity. Speaking on the latest episode of Lessons in Leadership, Anderson...
Converting digital leads into actual showroom traffic remains one of the biggest challenges in automotive retail. On today's episode of CBT Now, Sean Gardner, instructor and sales trainer at the...
A new year is filled with new opportunities. For sales teams asking how to crush it, this Inside Automotive episode may be the one for you. Jen Suzuki, Sales Trainer,...
In business and in life, oftentimes what we ASK someone is far more powerful than what we TELL them. Matt Easton, founder of the Easton University sales coaching system, joins...
Misunderstandings can be costly, so knowing how to effectively communicate is essential before you get to that often dreaded point. On today's episode of Inside Automotive, we're joined again by...
Robert “Bob” DiGiacomo has been immersed in the retail side of the automotive industry for nearly 30 years. He has enjoyed a very successful career optimizing several finance departments in...
Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all the difference now and down the...
The automotive industry has been known to be a people business where people buy people and the car comes second. So when did sales teams stop making sales? During this...