TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%
TSLA400.62011.72%
GM81.3203.27%
F12.8700.43%
RIVN17.2300.34%
CYD43.2600.9381%
HMC25.0000.64%
TM217.2004.34%
CVNA387.50025.26%
PAG161.3205.3%
LAD283.0408.17%
AN207.9909.7%
GPI349.94014.46%
ABG211.4407.35%
SAH70.7003.33%


sales training

Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in values and how dealerships can protect themselves and customers with gap insurance.

The key to closing deals underwater

- April 16, 2026
The rise of negative equity challenges dealerships and customers alike. On today's episode of F&I Today, Paul Brown, Vice President of Ascent Dealer Services, explains how negative equity affects trade-in...
Why the demo drive remains the most critical step in closing sales

Why the demo drive remains the most critical step in closing sales

- April 14, 2026
The demo drive remains one of the most critical steps in a dealership’s sales process, yet it is often rushed or overlooked. On today's episode of CBT Now, Sean Gardner, instructor...
Dave Anderson is calling on dealership personnel to stop glorifying busyness and instead measure success by productivity.

Why dealers need to prioritize productivity over busyness for success

- September 17, 2025
Dave Anderson, founder of LearnToLead, is calling on dealership personnel to stop glorifying busyness and instead measure success by productivity. Speaking on the latest episode of Lessons in Leadership, Anderson...
Sean Gardner breaks down how Joe's “either-or” questions can help salespeople overcome common roadblocks to convert digital leads.

How Joe Verde’s ‘either-or’ strategy turns online leads into in-store sales – Sean Gardner

- July 15, 2025
Converting digital leads into actual showroom traffic remains one of the biggest challenges in automotive retail. On today's episode of CBT Now, Sean Gardner, instructor and sales trainer at the...
Joining us on the latest episode of Inside Automotive is Jen Suzuki, sales trainer and the president of eDealer Solutions. 

Jen Suzuki’s expert tips on maximizing opportunities in auto sales

- January 10, 2024
A new year is filled with new opportunities. For sales teams asking how to crush it, this Inside Automotive episode may be the one for you. Jen Suzuki, Sales Trainer,...
Matt Easton, founder of the Easton University, joins Jim Fitzpatrick on Inside Automotive to share a few of his “power questions."

How to ask well-crafted questions that positively influence buying decisions — Matt Easton

- December 4, 2023
In business and in life, oftentimes what we ASK someone is far more powerful than what we TELL them. Matt Easton, founder of the Easton University sales coaching system, joins...
misunderstandings

How to steer clear of misunderstandings in the dealership – Matt Easton | Easton University

- September 19, 2023
Misunderstandings can be costly, so knowing how to effectively communicate is essential before you get to that often dreaded point. On today's episode of Inside Automotive, we're joined again by...

Tell, don’t sell: The old way of doing business is the wrong way, but it’s still practiced today

- July 10, 2023
Robert “Bob” DiGiacomo has been immersed in the retail side of the automotive industry for nearly 30 years. He has enjoyed a very successful career optimizing several finance departments in...
With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

- June 20, 2023
Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all the difference now and down the...
Joe Verde

Adapt your training efforts to meet evolving client expectations — Doug Christiansen, Joe Verde Group

- February 13, 2023
The automotive industry has been known to be a people business where people buy people and the car comes second. So when did sales teams stop making sales? During this...


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