Friday, October 15, 2021
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Roger Love

Hiring new talent: Does your dealership have proper training in...

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On the latest episode of Straight to the Point, host Frank J. Lopes sits down with Ronnie Tejeda, new-hire salesperson specialist, as well as the coach and trainer at Brown and Brown Dealer Services. Lopes gets straight to the point and asks Tejeda, are new salespeople you hire doomed from the start because they’re not properly […]
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Roger Love

How to overcome past setbacks and move forward to a...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by an award-winning business coach, speaker, and trainer, and someone who Lopes refers to as the king of comebacks, Daniel Gomez. When one door closes another opens. From tragedy comes opportunity. Your mess is your message. We’ve all heard these quotes but […]
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Roger Love

Record-breaking car salesman Ali Reda reveals what keeps him motivated

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Ali Reda, the country’s top car salesperson. Operating out of Les Stanford dealership in Dearborn, Mich., Reda is the world-record holder of the most vehicles sold in one year, as well as the most vehicles sold in one month.  […]
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sales

Get your new hires productive in the sales arena quickly

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In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last just 90 days or less, accounting for massive training costs and lost sales from burned opportunities. While metrics through the pandemic become much harder to track, it’s evident that dealers as […]
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Anthony Santangelo

Expert auto recruiter Anthony Santangelo discusses what skills he looks...

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Sales training today looks significantly different than it did just a few years ago. So as we move into the third quarter of the year, is there an area that sales teams should be watching? Joining us on today’s show, is Anthony Santangelo, National Sales Recruiter and Trainer for AutoMax Recruiting and Training, to discuss […]
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performance

This is a MUST DO list for maximum fixed ops...

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Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in that job. That said, what are the MUST DOs for maximum performance? Along with the list below, as a consultant, trainer, and coach, I also have detailed daily, weekly, and monthly […]
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customer experience

Why setting the bar too low leads to employees missing...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question – why do business leaders set their goals and expectations for employees so low? Dawson says he wants to get people to start thinking and stretch themselves to their highest potentials. After a recent conversation with a […]
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Roger Love

How one Texas car dealership took its closing rate from...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Josh Mitchell, internet sales director of Capitol Chevrolet. Capitol Chevrolet is the number one Chevy dealer in Texas, and is one of the top five Chevy dealerships nationwide. Mitchell is also the creator of BDC […]
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Roger Love

Automotive recruiting expert Joe Lockerd on how your car dealership...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Joe Lockerd, operations director for Automax Recruiting and Training, one of the most successful automotive recruitment companies in the country today. Today, Lockerd shares how your car dealership can attract superstar talent. Lopes jumps in […]
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customer trade-in

Is your car dealership missing out on customer trade-in opportunities? –...

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Today on CBT News, host Jim Fitzpatrick is joined by Sean Gardner, Instructor and Sales Trainer with Joe Verde Group.  Gardner begins the conversation by...