TSLA421.5805.7%
GM82.435-0.245%
F16.329-0.301%
RIVN17.4150.465%
CYD57.235-0.555%
HMC26.4650.225%
TM179.800-3.12%
CVNA65.690-5.31%
PAG171.1200.68%
LAD292.665-0.855%
AN190.5401.52%
GPI307.830-3.68%
ABG187.8901.27%
SAH84.0400.17%
TSLA421.5805.7%
GM82.435-0.245%
F16.329-0.301%
RIVN17.4150.465%
CYD57.235-0.555%
HMC26.4650.225%
TM179.800-3.12%
CVNA65.690-5.31%
PAG171.1200.68%
LAD292.665-0.855%
AN190.5401.52%
GPI307.830-3.68%
ABG187.8901.27%
SAH84.0400.17%
TSLA421.5805.7%
GM82.435-0.245%
F16.329-0.301%
RIVN17.4150.465%
CYD57.235-0.555%
HMC26.4650.225%
TM179.800-3.12%
CVNA65.690-5.31%
PAG171.1200.68%
LAD292.665-0.855%
AN190.5401.52%
GPI307.830-3.68%
ABG187.8901.27%
SAH84.0400.17%


sales training

Tell, don’t sell: The old way of doing business is the wrong way, but it’s still practiced today

- July 10, 2023
Robert “Bob” DiGiacomo has been immersed in the retail side of the automotive industry for nearly 30 years. He has enjoyed a very successful career optimizing several finance departments in...
Sales & Marketing Publishing Partners
With some forethought and customer insight, ethical upselling can be used to reinforce trust and confidence in the dealership.

Upselling with integrity: building trust and value for long-term customer loyalty

- June 20, 2023
Upselling is a crucial strategy for improving the bottom line of every deal, but how sales staff approach this essential task can make all the difference now and down the...
Sales & Marketing Articles
Joe Verde

Adapt your training efforts to meet evolving client expectations — Doug Christiansen, Joe Verde Group

- February 13, 2023
The automotive industry has been known to be a people business where people buy people and the car comes second. So when did sales teams stop making sales? During this...
Daily Automotive News Featured
Sellchology onboarding

How to establish reliable onboarding procedures for dealership sales teams — Jonathan Dawson

- February 10, 2023
While inventory levels begin to rebound and margins are being squeezed, salespeople are losing track of how to market their products, which means training must be a top priority. At...
Daily Automotive News Featured
battery tech

EV owners may soon earn cash back thanks to new battery tech

- January 4, 2023
According to an experiment conducted by tech firm Fermata Energy, electric vehicle owners may one day be able to earn cash back for charging their car thanks to bi-directional battery...
Articles Headlines
sales, salespeople

3 biggest mistakes salespeople make when closing- Sean Gardner

- December 13, 2022
Sales teams are vital to every dealership, but with the market shifting, are they prepared for the market to return to normal? Sean Gardner, an instructor and sales trainer with...
Inside Automotive Sales & Marketing
JM&A dealers

How dealers continue to compete in F&I with Jonathan Jordan and Kevin Hull

- December 12, 2022
Within the automotive industry, it is critical to have a modernized F&I process that evolves along with the industry and consumer expectations. On today’s Inside Automotive, Jonathan Jordan, Director of...
Inside Automotive F&I
car dealers Kerrigan

What do car dealers expect from the market in 2024? — Erin Kerrigan

- November 2, 2022
Over 600 car dealers responded to the fourth annual Kerrigan Advisors Dealer Survey, and dealer sentiment is mainly positive. 80% of car dealers believe the value of their business will...
Daily Automotive News CBT Now
automotive Tyson Jominy

J.D. Power’s Tyson Jominy on dealer optimism despite economic headwinds

- October 31, 2022
As the United States economy teeters on the brink of a recession, one industry that can weather the storm is the automotive industry. Joining us today on CBT Now is...
Daily Automotive News CBT Now
employee engagement

Why improving employee engagement is vital for long-term retention — Joseph Michelli

- October 27, 2022
You and your managers might not realize how much employee engagement directly impacts the customer experience. Today on CBT Now, we're pleased to welcome back Joseph Michelli, CEO of The...
Management & Leadership CBT Now


Latest Articles

Hyundai and Kia post record U.S. hybrid sales in May. SeungKyu Yoon, CEO, Kia North America and Hyundai CEO Jose Muñoz.
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Ford expands mobile service amid recall, Cox acquires Fullpath, Vehicle buying experience improves in May
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Vehicle buying experience rebounds in May as inventory and trade-in satisfaction improve

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Tariff panic is overblown: Why American car buyers aren't the real target
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Podium’s Ross Tinkham urges dealers to adopt AI as speed-to-lead gaps widen


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