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sales

Get your new hires productive in the sales arena quickly

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In 2016, the average turnover rate for salespeople at franchised car dealerships was a staggering 67% every year. 40% of new hires would last...
Anthony Santangelo

Expert auto recruiter Anthony Santangelo discusses what skills he looks for...

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Sales training today looks significantly different than it did just a few years ago. So as we move into the third quarter of the...
performance

This is a MUST DO list for maximum fixed ops performance

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Everyone needs a job description of their job that outlines what is expected and the actions you will need to execute to succeed in...
success customer experience

Why setting the bar too low leads to employees missing the...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson, founder of Sellchology, poses the question - why do business leaders set...
Roger Love

How one Texas car dealership took its closing rate from 5%...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Josh Mitchell, internet sales...
Roger Love

Automotive recruiting expert Joe Lockerd on how your car dealership can...

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On the latest episode of Straight to the Point, automotive retail and marketing expert Frank J. Lopes is joined by Joe Lockerd, operations director...
customer trade-in

Is your car dealership missing out on customer trade-in opportunities? –...

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Today on CBT News, host Jim Fitzpatrick is joined by Sean Gardner, Instructor and Sales Trainer with Joe Verde Group.  Gardner begins the conversation by...
Roger Love

Industry Expert Chip Perry on the evolution of the automotive sales...

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On the latest episode of Straight to the Point, host Frank J. Lopes is joined by Chip Perry, CEO of A2Z Sync. Perry has...
success customer experience

What qualities should car dealers look for when hiring new staff...

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On the latest episode of Mind Your Own Business, host Jonathan Dawson discusses problems associated with personnel development in the automotive industry. Dealers often...
Roger Love

The four buckets of responsibility placed on automotive retail managers

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Welcome to the latest episode of Straight to the Point with host, Frank J. Lopes. In this segment, Lopes continues his conversation with automotive...