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reviews

Are high prices prompting bad customer reviews?

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If you speak with a local Southern California Audi salesperson, he'll tell you that the cars they have are selling at list price. And...
reputation

Four ways to manage your dealership’s online reputation

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How important is reputation? If the stats are to be believed, pretty vital. According to the World Economic Forum, more than 25 percent of...
reputation

How to Keep Your Reputation in Tact

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On this week's episode of Kain & Co., David Kain talks about the importance of keeping your reputation in tact and improving your reputation...
Reputation

The Importance of Your Dealership’s Online Reputation – Chris Snellgrove

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Jim Fitzpatrick sits down with Chris Snellgrove with Digital Media Nation to talk about reputation management, the customer experience, and marketing on CBT News. Chris...
newscast

The Importance of Your Dealership’s Online Reputation | Canada Matches U.S....

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Today on CBTNews.com - Monday, June 4th, 2018: The Importance of Your Dealership's Online Reputation - Chris Snellgrove Jim Fitzpatrick sits down with Chris Snellgrove with...
compliance training

Is it Time for Compliance Training — Again?

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Over the years, dealers throughout the U.S. have gotten away from aggressive spot decisions and re-contracts. I remember when my boss would say, “If...
customer retention

Building Customer Retention

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On this week's episode of the Weekly Tune-Up, Becky talks about earning a good reputation one customer at a time and staying consistent in...
newscast

Cars.com’s Tony Zolla: How a face-to-face profile rating system improves sales...

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On today's CBT Newscast for Tuesday, September 26th, 2017: Tony Zolla: How a face-to-face profile rating system improves sales Imagine if consumers could take the concept...
reputation

5 Ways to Boost Your Dealership’s Reputation

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The automotive marketplace is an ever-changing environment, one that’s heavily affected by a dealership’s surroundings and presence. Formerly, a dealership’s reputation was built mainly...
social media hackers

Is your social media safe from hackers? | Boost Your Reputation...

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On today's CBT Newscast for Thursday, June 22nd, 2017: Is your social media safe from hackers? Erik Nachbahr, President and CEO of Helion Automotive Technologies, joins...