Friday, November 27, 2020
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Saturday Morning Sales Meeting

Selling Your Personality

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 Focusing on being unique and different from what the customer expects from a salesperson is very beneficial. On today’s Saturday Morning Sales Meeting, David Lewis explains how important it is to sell your personality before you sell the car to the customer.
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F&I

Personality or Sales Ability? Which is More Important for F&I Success?

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Every GM has the important task of choosing the right F&I manager when screening applicants, whether they are an outside hire or an existing employee. They have to think about the important revenue-generating responsibility this position holds, and the qualities needed to make all that revenue consistently. But above all else, the F&I manager has […]
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service

5 Tips and Strategies for an Effective Service Department Mentoring Program

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Apprenticeship is a concept as old as time. It used to be that the ONLY way to learn a trade was to serve an apprenticeship to a master of the chosen craft. Now, with technical schools and refined training programs, the apprenticeship is no longer a necessity, but there is still a lot of value […]
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personality

The 5 Personality Traits That Winning Auto Retailers Have

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A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with great personalities, there are traits that make a salesperson stand out, and smart dealership managers will learn to identify and promote the team members who […]
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Tip of the Day

The Second Voicemail

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On today’s Tip of the Day, David Kain goes over how you can let your personality shine through when you call the second time.
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