Tag: J.D. Power
Consumer Trust in Automated Tech Decreasing: WardsAuto
As we edge closer to a day when vehicles will be able to drive themselves, J.D. Power finds consumer trust in the technology that...
Cox’s Senior Analyst on challenges facing car dealers in Q2
CBT's Joe Gumm sat down with Michelle Krebs, Director of Automotive Relations and Senior Analyst at the recent J.D.Power Forum in New York to...
Delivering Great Content is Key No Matter What Device Consumers Use:...
On March 29, 2017, J.D. Power released results from their 2017 U.S. Automotive Website Evaluation Study Cross-Device. Their findings ranked Cars.com highest in Overall...
Daily Newscast: 2 ways to increase gross profit now | The...
In today’s CBT Newscast for Wednesday April 5, 2017:
2 Ways to Increase Gross Profit Right Now from Alan Ram
Industry renowned Automotive Trainer Alan Ram...
Daily Newscast: Dealers online car-buying platform
On Today’s Show, Beepi is now integrating dealers in online car-buying platform, get your message out with Google’s new expanded text ads, and the...
Daily Newscast: Happy Thanksgiving!
Jim Fitzpatrick sits down with Fin O'Neill President of J.D Power at their conference in L.A. They discuss multiple topics which included trends in...
Are potential customers able to navigate around your website?
Recent studies and surveys tell us shopping online has become very popular, so, would potential customers be able to navigate around yours without issues?
According...
What New Car Buyers Want Most
So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016...
Are your customers aware of features on their new vehicles?
The tech world is evolving and that means more tech bells and whistles inside new vehicles. It also means that some of that tech...
How impactful visuals and interactive content are increasing customer satisfaction
Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...
