Tag: J.D. Power

According to a February 20 Bloomberg News report, a financial advisor is assisting Thoma Bravo LLC in assessing interest in the consumer information firm...

A recent J.D. Power study has highlighted a growing issue in the auto industry. Vehicles are becoming less reliable after three years of ownership. The...

Digital channels have emerged as the most efficient and effective way for auto lenders to maintain or grow their profitability despite the current macroeconomic...

Drivers are starting to encounter more technology issues with electric vehicles than they do with ICE vehicles, as traditional OEMs contend with disruptive brands...

Auto lending is a process that is becoming more automated, and dealership finance teams are generally in favor of using new technologies like AI...

Earlier this week: Stellantis reported record-breaking earnings of $12.1 billion, a 37% increase in net profit, and a 12% year-over-year revenue growth to $109...

On this edition of CBT Now, Jim Fitzpatrick speaks with Tyson Jominy, the Vice President of Data and Analytics at J.D. Power, about the...

New vehicle quality decreased in J.D. Power's annual Initial Quality Study under industry-wide shifts to new features and emerging technologies. J.D. Power researchers calculated vehicle...

According to the J.D. Power 2022 U.S. Aftermarket Service Index Study, customers increasingly prefer aftermarket service providers to new-vehicle dealers. J.D. Power surveyed almost...

As Ford's CEO Jim Farley has often stated, the carmaker must increase quality, and the new 2023 J.D. Power U.S. Vehicle Dependability Study, which...