TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


fixed ops

financing

Are fixed operations financing options necessary?

- February 10, 2021
According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic where, despite historically low interest rates...

How to position your fixed ops department for maximum success in 2021 – Ted Ings, Fixed Ops Roundtable

- February 9, 2021
Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved since the start of the pandemic...
fixed ops

Five types of customer data that you should take from fixed ops

- February 5, 2021
According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car dealers. However, it can also be...

Tesla adds collision repair to its service department

- February 2, 2021
Tesla service centers have been limited in repair capabilities to this point. However, that’s about to change. In an alert sent out to customers, Tesla announced that its service centers...
retail automotive service departments performance pro forma compensation

4 strategies to get the maximum effort from your entire team

- January 7, 2021
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed, dives into ways dealers...

Whatever your used car volume, claim the advantage

- January 6, 2021
If you have $100 in bills in your wallet, does that money have buying power greater than the hundred dollars in your neighbor’s wallet? The benefit you might possess over the...
retail automotive service departments performance pro forma compensation

3 strategies dealers can use to improve customer service in the fixed-ops department

- December 17, 2020
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider developing a higher level of service...
recon

New to recon software? Make the most of it

- December 1, 2020
Congratulations! You’ve decided to advance your used car business by improving its reconditioning efficiencies through automation. Now what?  Few people like change, and a shift in daily habits the least, so include...
Bozard Ford

Bozard Ford’s Ed Roberts discusses pivoting their service strategy during the pandemic

- December 1, 2020
Across the industry, service directors have often said that qualified technicians are hard to come by. Ed Roberts joined CBT News to discuss his methods of recruiting technicians in the...
service appointments

6 strategies to help your fixed-ops dept. sell more service appointments – Don Reed

- November 23, 2020
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are going in-depth on how to increase...