Tag: fixed ops
Managing Dealership Service Operations During COVID-19
The coronavirus has drastically changed the way we live, work, and play. As our current situation continues with no definitive end in sight, businesses,...
Must-Do Tasks for Service Advisors in Challenging Times
Talented help has been in short supply in the automotive dealership fixed operations realm for decades. Key roles such as parts managers, parts clerks,...
How COVID-19 is Affecting Parts Departments
With social distancing, isolation, and quarantine efforts dominating news and daily life, coronavirus continues to wreak havoc on the U.S. and world economies. The...
Focusing on the Fixed-Ops Department: What You Need to Know During...
As part of our continuing Coronavirus coverage, we’re pleased to welcome Kristin Williams, Dealer Development Manager at DealerPRO Training, Ed Whittle and Michael Lindberg...
DealerPRO Training Launches Online Forum to Remain Focused on Fixed-Ops Today
In week #1 of DealerPRO Training's Fixed-ops Management and Leadership online forum, Dealer Development Manager Kristin Williams, along with dealers and fixed-ops professionals, tackled...
The Active Delivery Process
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....
How Fixed Ops can Boost Dealer Revenues in Times of Uncertainty
Amid flattening auto sales, many dealerships are turning to their back-end operations to future-proof their businesses. It is likely that the recent outbreak of...
CBT Automotive Newscast for March 23, 2020
Today on CBTNews.com - Monday, March 23rd, 2020:
How the Coronavirus Outbreak is Affecting Wholesale Business and the Used-Car Market – Jonathan Banks, J.D. Power
With...
Ways to Convert on the Walkaround in the Service Drive
When a customer arrives for a service appointment, the check-in process is expected to be smooth, fast, and painless. Having already set an appointment,...
CBT Automotive Newscast for March 17, 2020
Today on CBTNews.com - Tuesday, March 17th, 2020:
Taking Your Dealership’s Top Performers to the Next Level – Jonathan Dawson & Frank Crinite
On today’s show,...