According to AAA, the average vehicle service invoice cost is now between $500 and $600 in the US. That pricing has been exacerbated by the pandemic where, despite historically low interest rates...
Fixed-ops practices in 2021 look a lot different than they ever have before. Here to talk about the fixed ops strategies that have evolved since the start of the pandemic...
According to Cox Automotive, 49% of a dealership's profits come from the service department. It's clear that fixed ops have evolved into a significant profit center for car dealers. However, it can also be...
Tesla service centers have been limited in repair capabilities to this point. However, that’s about to change. In an alert sent out to customers, Tesla announced that its service centers...
As the new year begins, dealers are looking to get maximum effort from their entire team. Celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed, dives into ways dealers...
If you have $100 in bills in your wallet, does that money have buying power greater than the hundred dollars in your neighbor’s wallet?
The benefit you might possess over the...
On this episode of Service Drive, celebrated trainer, speaker, and CEO of DealerPRO Training, Don Reed dives into three different strategies for dealers to consider developing a higher level of service...
Congratulations! You’ve decided to advance your used car business by improving its reconditioning efficiencies through automation.
Now what?
Few people like change, and a shift in daily habits the least, so include...
Across the industry, service directors have often said that qualified technicians are hard to come by. Ed Roberts joined CBT News to discuss his methods of recruiting technicians in the...
In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are going in-depth on how to increase...