Wednesday, November 25, 2020
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employees

Five Ways to Develop Your Staff into the Automotive Industry’s Future...

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Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail.  Now, imagine of life without them (or how things at your dealership changed once they left). At some point, that employee will—or already has—moved on. The reality is that people will […]
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Monday

How to Energize Your Salespeople on Monday Mornings and Start Off...

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It’s not just Garfield who hates Mondays; most humans aren’t thrilled to be back in the office at the beginning of the week. The reasons behind this deep-seated hatred vary, but the result is typically the same: low energy employees, wasted time complaining, and compromised productivity. As a leader, it’s critical to get ahead of […]
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stressed

Fifty-Nine Percent of Employees are Stressed, Here’s How to Beat It...

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A 2017 StressPulseSM Survey, released by ComPsych, found that 59 percent of their employee respondents reported dealing with high levels of stress. Unfortunately, workplace stress is on the rise, and it is impacting the productivity and overall health status of today’s employees. On the physical side, stress can lead to health complications such as heart […]
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turnover

Alleviate Dealership Turnover with These Proven Strategies

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High employee turnover creates high costs for dealerships. In addition to the cost of finding a new team member and negotiating a new salary, there is also the incurred cost of time, energy, and inactivity on the lot. Unfortunately, high turnover is epidemic at many dealerships. According to a McKinsey & Co survey, lower-performing dealerships […]
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conflict

Four Conflict Scenarios You Will Encounter at Your Dealership And How...

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Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since everyone has a different perspective on the world around them, there are bound to be clashes. If handled correctly, conflict can be a healthy way for employees and customers to express […]
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employee

Employee Feedback: Four Metrics You Should Keep Track of to Promote...

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“Employees who believe that management is concerned about them as a whole person – not just an employee – are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.” – Anne Mulcahy, former chairperson and CEO of Xerox The above quote includes all the reasons why ensuring your employees […]
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employees

Best Practices to Help Your Employees Set Their Professional Goals

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For anyone to improve or advance, they need to have goals set, regardless of whether that’s in an individual’s professional or personal life. Though it might be largely the responsibility of the individual, the managers of their workplace also play a large role in employee goal setting. By setting attainable and measurable goals, a manager […]
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leadership

Lessons in Leadership

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What does it take to be a good leader? Mark Tewart gives some tips on how to get the most out of your team on today’s episode of On the Mark.
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health care

What Incentives Do Your Employees Want the Most?

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For the most part, dealership employees want what any employee wants: security. Along with a paycheck, your dealership provides a safety net for employees that they could not provide on their own. With the rise of healthcare costs and fears about retirement savings and Social Security, many workers are looking to employers to help navigate […]
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pay structure

Should You Shake Up Your Employee Pay Structure for 2019?

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A new year is just around the corner, and with it comes the opportunity to make goals and set objectives for the coming year. This also means changes and adjustments to processes and procedures that will lead to the desired results. The landscape of automotive retailing is changing rapidly. From the sales process to profit […]
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