Saturday, December 5, 2020
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wellness

Want to increase productivity, morale, and cost savings? Try a...

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Health and wellness are established buzzwords in today’s workplace. They may seem like a standard checkbox on the company’s list of activities and programs for many. However, what if you could use these programs to increase morale and engagement while decreasing healthcare costs? Is it even possible? South Motors Automotive Group in Miami, Florida, has […]
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dealership

Chevy dealership in Albany, NY issues quick response to COVID-19...

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Albany County has been experiencing an influx of coronavirus cases and on Oct 10, a dealership in the county voluntarily closed their doors for 10 days when a cluster was identified. DePaula Chevrolet on Central Avenue in Albany was issued the notice on Friday by the health department, according a story published by  the Times […]
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true north

Finding true north as a leader – What’s your declination?

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“North on a map is easy to find (it’s at the top). In most locations in the real world, though, magnetic north (where your needle points) and true north differ by a few degrees: That difference is known as “declination.” In the continental U.S., declinations vary from 20 degrees east in parts of Washington state […]
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turnover

The Biggest Profit Killer Dealers Still Won’t Talk About

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It’s no secret, the automotive business has been struggling for years with low-profit margins and employee turnover now hitting an all-time high of 46%. However, dealers are often hesitant to talk about the actual root cause of the issue. Cox Automotive’s 2019 Dealership Staffing Study found, “with an average cost of $10,000 per new hire […]
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engagement

Four Ways to Improve Employee Engagement at Your Dealership

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Employee engagement is an indicator and cause of success. Overall, companies with high employee engagement are 21 percent more profitable than companies with low engagement. This aspect of the workplace is also known to increase morale and cause employees to provide better customer service to potential buyers. Ultimately, it is crucial for you to develop […]
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secure

How to Improve Employee Retention and Productivity

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As a manager, two of your chief concerns are productivity and employee retention. The first boosts your company’s revenue. The second reduces the chances of wasting that revenue through endless rounds of hiring and training. Read on to learn the management techniques that will help you accomplish both of these goals. Keep Consistent Routines and […]
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leader

5 Things Every Leader Must Do

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Leadership seems to be a popular buzzword these days. However, in order to create a true culture where leadership is modeled, expected and lived out on a daily basis, it is going to require being far more than simply another “course” that was taught once in a list of variable offerings. Leadership is not just […]
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employee improvement

Creating Excellent Employees with Employee Improvement Plans

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We all know the foundation for a great Service, Parts or Body Shop department or any venture really, is great employees. But if you are reading this, you’re a Parts, Service, Body Shop manager or other dealership manager who already knows that great employees do not often come ready made. In fact, even in markets […]
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turnover

What Does Staff Turnover Actually Cost the Dealership?

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If I asked you whether employee turnover was good or bad you would already know that it’s bad.  But there’s a deeper question – how bad is it? That’s the question you need to answer if you’re going to launch a meaningful response to addressing employee turnover.  When you understand what the cost is then […]
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sales goals

A Constructive Approach to Missed Sales Goals

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There’s no way of getting around it: as a manager, there will be unpleasant situations that you personally have to deal with. As much as everyone wants to be the boss that’s the buddy, the boss that’s cool and the boss who’s a friend, at  the end of the day the manager is where the […]
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