As we get ready to turn the page on 2024, it is an exciting time to reflect on how digital innovation has transformed our world. Think about it: over 300...
Artificial intelligence (AI) and automation are revolutionizing the dealership landscape, especially in sales operations. On today’s episode of Dealer Forward, Mark Vickery, Associate Vice President of Performance Management at Cox...
In today's digital landscape, social media has radically changed how businesses engage with consumers. It has particularly positive effects on how salespeople connect with customers, making it easier to engage,...
Remember the paper boarding pass? When commercial flight began a century ago, a plane ticket was a paper tag handwritten by an airport desk agent. After many innovations—boarding passes with...
Data has been receiving a lot of attention lately, and businesses, including auto retailers, rely on it to boost their profits. However, many dealers, including myself, are unaware of how...
5G technology offers a new era of high-speed, low-latency connectivity that will revolutionize almost every industry, including automotive. 5G will transform vehicles' communication and operation with significantly faster data transfer...
In 2024, leaders in the retail automotive industry are navigating a complex landscape filled with unprecedented challenges. Dealerships must address critical issues such as supply chain disruptions, evolving customer expectations...
A longstanding issue facing dealerships across the country is the shortage of technicians. So, the Central Florida Automobile Dealers Association (CFADA) recently announced its statewide initiative to recruit and train...
Two trends that will shape the auto industry in the decades ahead are electric vehicles (EVs) and artificial intelligence (AI). These powerful forces are transforming both wholesale and retail experiences...
Staying ahead means embracing innovation and digital transformation in a rapidly evolving automotive retail landscape. On the latest edition of Dealer Forward, Josh Bickerton, Director of Product Consulting at Dealertrack,...