Customers Want to Know: Can You Answer Questions about EVs?
If it hasn’t happened already, a car with a plug will show up on your lot sooner rather than later. And, while it’s true that most customers who purchase an...
TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.30528.065%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.30528.065%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.21017.31%
GM82.6004.55%
F12.9850.545%
RIVN17.4350.545%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.30528.065%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
customers
Is The Automotive Industry Forgetting How To Connect?
If you stay current with articles on marketing or business in general, you cannot miss the pundits discussing the new face of business –technology, connectivity, speed and customization. I am...
Being Your Customers’ Problem Solver
Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem solver and leading your customers to...
Three Trends that Will Continue to Shape the Future of the Automotive Industry for the Next Decade
Have you ever felt that the automotive industry is changing before your eyes? Things that were only a concept ten years ago are becoming commonplace today. This situation can be...
Delivering Convenience and Consistency as Part of the Dealership Experience
Often what makes one dealership stand out from the others is not their product but their service. In today's world of individualized marketing, customers are used to shopper-centric buying journeys...
Are You Hiring for Skill Sets Your Dealership Needs Most?
The 21st Century is shaping up to be one of great change for the auto industry. In this ever-shifting environment it seems harder than ever to determine who would make...
Getting your Car Shopper in the Dealership to Buy
People call your dealership. Why? Well, David says for several reasons. Some of those reasons might be annoying, especially if they don’t show up. David explains what to do next...
Tips for Improving Dealership Reviews and Maintaining a Meaningful Online Reputation
The first step in the car-buying journey today is not a physical one, but a digital one. Customers typically spend the bulk of the process online, and the first place...
Modern Sales Methods that Will Keep Your Dealership Profitable
Just like most fields, sales is an endlessly evolving industry that has seen many different methods throughout the years. Customers oftentimes seem unpredictable and salespeople are unsure what approach to...
The Importance of Communicating Digitally With Automotive Consumers
As Bob Dylan famously put it, "The times they are a-changin." While once customer communication was a reasonably straightforward affair, today, every interaction along the car-buying journey brings with it...
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