The Active Delivery Process
On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources. The two wrap up their discussion...
TSLA406.24017.34%
GM82.6004.55%
F12.9850.545%
RIVN17.4300.5401%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.22027.98%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.24017.34%
GM82.6004.55%
F12.9850.545%
RIVN17.4300.5401%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.22027.98%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
TSLA406.24017.34%
GM82.6004.55%
F12.9850.545%
RIVN17.4300.5401%
CYD43.8601.5381%
HMC25.2150.855%
TM219.4006.54%
CVNA390.22027.98%
PAG163.6407.62%
LAD287.35012.48%
AN210.79012.5%
GPI352.54017.06%
ABG213.7609.67%
SAH71.3954.025%
customers
Engaging Early with the Customer
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On today's Tip of the Day, Becky Chernek tells you why you should find out why the customer took so long on that timely payment and how to prevent it...
Altering the Language Being Used in Your Dealership
On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may react positively to a change in...
Adjusting Your Language for the Customer
On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt you when talking to customers in...
Why You Shouldn’t Fear Rejection in Sales
Customers are often met with a sense of fear when dealing with salespeople. However, working in automotive retail comes with it's own set of fears. On this week's episode of...
Meeting Your Customers in Person
Do you know your neighbors? They probably know you. In this tip of the day, David suggests getting out and meeting your neighbors. You never know who is looking for...
How to Be Productive When Traffic is Slow
On this week's episode of Straight Talk, David Lewis talks about some newer tools that you need to learn how to use in order to generate new business when times...
Boost Your Service Department’s Bottom Line
Have you ever watched an older movie and asked, “Why don't they make them like that anymore?” I know why they don't. It’s because no one would buy a ticket...
Turning Pet Peeves into Positives
Pet peeves. We’ve all got ‘em. They course through our veins and pick at our last nerve. Most of us keep them to ourselves, never really letting the world know...
5 Icebreakers That Will Start a Sale Off Right
Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most customers are shy to start, afraid...
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