TSLA314.040-2.86%

GM52.985-0.345%

F11.585-0.295%

RIVN12.9300.1801%

CYD24.9700.55%

HMC30.845-0.235%

TM170.635-1.505%

CVNA343.975-3.365%

PAG177.795-5.225%

LAD338.135-13.965%

AN205.395-8.945%

GPI456.320-26.29%

ABG251.340-11.98%

SAH85.800-2.96%

TSLA314.040-2.86%

GM52.985-0.345%

F11.585-0.295%

RIVN12.9300.1801%

CYD24.9700.55%

HMC30.845-0.235%

TM170.635-1.505%

CVNA343.975-3.365%

PAG177.795-5.225%

LAD338.135-13.965%

AN205.395-8.945%

GPI456.320-26.29%

ABG251.340-11.98%

SAH85.800-2.96%

TSLA314.040-2.86%

GM52.985-0.345%

F11.585-0.295%

RIVN12.9300.1801%

CYD24.9700.55%

HMC30.845-0.235%

TM170.635-1.505%

CVNA343.975-3.365%

PAG177.795-5.225%

LAD338.135-13.965%

AN205.395-8.945%

GPI456.320-26.29%

ABG251.340-11.98%

SAH85.800-2.96%

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Dealers' #1 source for auto industry news, content, coaching & analysis

TagsCustomer

customer

Sales & Marketing

Shep Hyken Identifies the Customer Phases Needed to Strengthen Dealership Loyalty in His New Book, “The Cult of the Customer”

CBT News - February 6, 2020

Fixed-Ops

10 Ways To Improve the Art of Appointment Setting

Ridge McCoy - February 3, 2020

Sales & Marketing

Use the Trade-In to Make the Sales Process Quicker and Easier

Mark Tewart - January 28, 2020

Management & Leadership

Equip Your Team with a Winning Culture

Adam Marburger - January 16, 2020

Sales & Marketing

Silence is Golden: During a Demonstration Drive, Let the Car Speak to the Customer

David Lewis - January 15, 2020

Sales & Marketing

What Not to Say in Sales or Business

Grant Cardone - January 15, 2020

Shows

Pinpointing Why the Customer Is Saying No

Becky Chernek - January 14, 2020

Tips & Training

What’s Better Than Building Rapport?

David Lewis - January 10, 2020

F&I

Are You Meeting Your VSC Objectives?

Becky Chernek - January 9, 2020

F&I

Why Purchase a Service Contract?

Adam Marburger - January 7, 2020

1...567...12 Page 6 of 12

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