TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


Customer Experience

Does your Marketing Connect with your Target Audience?

- July 26, 2016
Does your Marketing Connect with your Target Audience? Watch our interview with Kathi Kruse on how to communicate with your target audience with Advertising and Marketing. Find out more about Kathi
Sales & Marketing Auto News
positive reviews

How to get more positive customer reviews

- July 21, 2016
How to get more positive customer reviews Watch our interview with Peter Martin, The President and Founder of Testimonial Builder, to see how he handles both happy and unhappy customers.
Sales & Marketing Auto News
connecting with your customers

Connecting With Your Customers

- June 30, 2016
Don't skip this in your Service Drive By John Fairchild When a customer enters the Service Drive, do you smile? Do you make eye contact? Do you say hello? Do you introduce...
Sales & Marketing Auto News
Dealership Compliance

Make Dealership Compliance Your Friend

- June 29, 2016
Dealership Defensive Game Plan By: Jim Radogna In many dealerships, the thought of putting together a compliance program is similar to contemplating a diet and exercise regimen: you know it’s something you...
Management & Leadership Sales & Marketing
fixed-ops roi

Does Your Fixed-Ops Give a ROI?

- June 28, 2016
Comfort Zones versus Accountability BY DON REED As a dealer, did last year bring you the return on investment that you expected? As a general manager did you meet or exceed your...
Sales & Marketing Fixed-Ops
negotiating

Is Your Negotiating Process Hurting You?

- June 27, 2016
Thinking Like a Customer Might Seal the Deal By: Mark Tewart It’s a fact that the majority of customers still want to negotiate. Depending on the formal study you may read, they...
Sales & Marketing Auto News

Should your dealership go after women…when marketing and advertising?

- June 13, 2016
So here’s a question: do you ever see the day where your dealership will market and advertise just to women? Recently, we told you about a Bloomberg story that said...
Sales & Marketing Auto News
prepaid maintenance

Service Customers Buy Prepaid Maintenance Programs

- May 27, 2016
A Win-Win For All By Ryan Williams Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan, and a budget, and typically for...
Sales & Marketing Fixed-Ops

New research shows that millennials are letting off the brakes and actually owning cars

- May 26, 2016
So when millennials want to make an impact on something...they make sure everyone knows, including the auto industry. As we have told you of late, millennials are warming up...
Sales & Marketing Daily Automotive News

Two things you need to know about the changes in millennial shopping habits

- May 23, 2016
It was just last year we were talking about millennials and their lack of desire to own their own cars. But according to Fox Business, Dealertrack’s Vice President of...
Sales & Marketing Daily Automotive News


Latest Articles

Weekly roundup: Canada hits back with $20B tariffs, VW's CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR
Latest Articles 08/29/26

Weekly roundup: Canada hits back with $20B tariffs, VW’s CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR

Inside Hoffman Auto Group's Vermont expansion and luxury push
Latest Articles 08/28/26

Inside Hoffman Auto Group’s Vermont expansion and luxury push

Rethink the customer journey to capture today's cautious vehicle shoppers
Latest Articles 08/28/26

Rethink the customer journey to capture today’s cautious vehicle shoppers

vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 
Latest Articles 08/28/26

vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 

U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump
Latest Articles 08/28/26

U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump

U.S.-Canada tariff fight raises new concerns for North American dealers
Latest Articles 08/28/26

U.S.-Canada tariff fight raises new concerns for North American dealers

Volvo expands connected safety alerts across its EV lineup
Latest Articles 08/28/26

Volvo expands connected safety alerts across its EV lineup

Hybrid financing jumps as EV demand cools, Experian reports
Latest Articles 08/28/26

Experian finds hybrid financing jumps as EV demand cools

Toyota RAV4 Hybrid
Latest Articles 08/28/26

Toyota’s global sales & production fall in July on China, Middle East weakness

2026 Honda Accord continues to prove why midsize sedans are a winner
Latest Articles 08/28/26

2026 Honda Accord continues to prove why midsize sedans are a winner


CBT News
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