TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%


Customer Experience

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What are customers needs?

- October 3, 2016
Sales Tip of the Day - Customers Needs Today's Sales Tip of the Day is with, David Kain and he talks about being the best for the customers needs and interests.

Mobile Centricity for Your Online Customer

- October 3, 2016
Mobile Centricity for Your Online Customer Joe Gumm interviews Rick McLey, CEO of drive360crm.com
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Sales Tip of the Day – Customer Oppourtunities

- September 30, 2016
Sales Tip of the Day - Customer Oppourtunities Today's Sales Tip of the Day is with, Brian Pasch and he talks about turning OEM recalls into new customer opportunities.
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Meeting the needs of your customers

- September 28, 2016
Meeting the needs of your customers Joe Gumm interviews Jeremy Coltin, Product Development Sr. Manager with Hyundai Capital. 
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Becky Chernek: paper or digital menu

- September 14, 2016
Becky Chernek: paper or digital menu Joe Gumm Interviews Becky Chernek host of F&I Today  
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Reach more Customers with Max Steckler

- August 24, 2016
Reach more Customers with Max Steckler We sat down and talked with Max Steckler who is the VP of Digital Products of CDK. We asked him how we can digital reach...
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Saving Car Shoppers Time

- August 23, 2016
Saving Car Shoppers Time We talked with Pete Macinnis of Elend Solutions about how to save customers time. Watch our interview with Pete to see what he says!
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Increasing your Showroom Traffic

- August 18, 2016
Increasing your Showroom Traffic Watch our interview with Jerry Daniels about how to increase the traffic into your showroom.

Building Loyalty Among Customers

- August 17, 2016
Building Loyalty Among Customers Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct. Service customers at Ciccolo’s Porsche Norwell in suburban Boston stay with the...

Attitude matters in Customer Service

- August 15, 2016
Attitude matters in Customer Service I’ve known Dennis Tilko for more than 30 years. In all that time, the only thing that’s changed is his attitude. It keeps getting more and...


CBT News
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