Meeting the needs of your customers
Meeting the needs of your customers
Joe Gumm interviews Jeremy Coltin, Product Development Sr. Manager with Hyundai Capital.Â
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
Customer Experience
Becky Chernek: paper or digital menu
Becky Chernek: paper or digital menu
Joe Gumm Interviews Becky Chernek host of F&I Today
Reach more Customers with Max Steckler
Reach more Customers with Max Steckler
We sat down and talked with Max Steckler who is the VP of Digital Products of CDK. We asked him how we can digital reach...
Saving Car Shoppers Time
Saving Car Shoppers Time
We talked with Pete Macinnis of Elend Solutions about how to save customers time. Watch our interview with Pete to see what he says!
Increasing your Showroom Traffic
Increasing your Showroom Traffic
Watch our interview with Jerry Daniels about how to increase the traffic into your showroom.
Building Loyalty Among Customers
Building Loyalty Among Customers
Most Porsche owners baby their cars. Dealer Ray Ciccolo decided to appeal to that protective instinct.
Service customers at Ciccolo’s Porsche Norwell in suburban Boston stay with the...
Attitude matters in Customer Service
Attitude matters in Customer Service
I’ve known Dennis Tilko for more than 30 years. In all that time, the only thing that’s changed is his attitude. It keeps getting more and...
Changing Consumer Perceptions
Changing Consumer Perceptions
We sat down with Max  Zanan who is the Founder and CEO of Total Dealer Compliance. Max told us that Dealers should do 3 things to help change...
The Sales to Service Handoff
Perfect start to a happy dealership relationship
By Rian Locadia
That new car smell, the new features, showing off to your friends and coworkers. These are all the joys of the new car...
Does your Marketing Connect with your Target Audience?
Does your Marketing Connect with your Target Audience?
Watch our interview with Kathi Kruse on how to communicate with your target audience with Advertising and Marketing.
Find out more about Kathi
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