TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


Customer Experience

Women Drivers

What women want from your dealership

- February 12, 2017
Here are 37 items on women’s New Year’s list when it comes to car dealerships, service visits, and features for 2017. Here’s an opportunity to add some new options to...
Justin Sprague

How tools & products should be working for your dealership

- February 10, 2017
Justin Sprague: Vice President of Product Development with CDK Global
Service Department

3 Essentials for Service Department Retail Process Success

- February 8, 2017
A top rated, highly profitable Service Department lives and dies according to how well their Retail Service Processes function. Unfortunately, great intentions, however well thought out, transferred onto a document...

Brian Pasch: Are you getting online reviews from Facebook, Google, Yelp, Cars.com and Cargurus.com?

- February 8, 2017
Brian Pasch: Are you getting online reviews from Facebook, Google, Yelp, Cars.com and Cargurus.com? Brian shows you how to improve your online reviews in able to sell more cars in a...
Social Media

Glenn Pasch: Does social media really work?

- February 7, 2017
Glenn Pasch: Dealers often ask, “Does social media really work?”  See what Glenn thinks.
Pete MacInnis

Pete MacInnis: Consumers and banks want to be more transparent

- February 7, 2017
Pete MacInnis of Elend Solutions sits down with Jim Fitzpatrick of CBT News at NADA 100
Brad Perry

Cory Mosley: What’s in it for your customers

- February 6, 2017
Cory explains: when you master why you do what you do and what’s in it for you, you should have no problems mastering what’s in it for your customers.
Lloyd Trushel

A customer driven sales approach in your F&I Dept.

- February 6, 2017
Are dealerships missing opportunities by focusing too much on overcoming objections in the finance and insurance office? F&I trainer Lloyd Trushel thinks so and calls for a more personal engagement with...

David Kain: Is there too much engineering in your CRM?

- February 3, 2017
David Kain: Is there too much engineering in your CRM?  Could your team be too stressed out about using it?  David has some advice to fix that.


CBT News
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