TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%


Customer Experience

Lloyd Trushel

A customer driven sales approach in your F&I Dept.

- February 6, 2017
Are dealerships missing opportunities by focusing too much on overcoming objections in the finance and insurance office? F&I trainer Lloyd Trushel thinks so and calls for a more personal engagement with...
Sales & Marketing F&I

David Kain: Is there too much engineering in your CRM?

- February 3, 2017
David Kain: Is there too much engineering in your CRM?  Could your team be too stressed out about using it?  David has some advice to fix that.
Management & Leadership Sales & Marketing
Generating Profit

How to generate profit & keep customers coming back to the service drive

- February 1, 2017
We probably all agree that the goal of the dealership service department should be: (A) generate profit and (B) deliver the experience that keeps customers returning. What we probably won’t agree...
Sales & Marketing F&I
User Experience

David Lewis: The most important part of the sales process is the customer picking out the right vehicle.

- February 1, 2017
David Lewis: The most important part of the sales process is the customer picking out the right vehicle.  So, David suggest doing this before customers take a test drive.  
Sales & Marketing Tips & Training
Alex Vetter

Alex Vetter with Cars.com discusses online consumer behavior and marketing trends for 2017

- January 31, 2017
Sales & Marketing Daily Automotive News

Matt Rodeghero: Customers want this from your dealership. Do you have it?

- January 23, 2017
Sales & Marketing Auto News

Mark Tewart: Want potential car buyers to see your transparency and openness?

- January 23, 2017
Mark Tewart: Want potential car buyers to see your transparency and openness? 
Sales & Marketing Tips & Training

Scott Keogh Of Audi talks about the two groups that love SUVs

- January 19, 2017
Sales & Marketing Auto News
Cory Mosley

Are Millennials purchasing more vehicles?

- January 17, 2017
Cory Mosley: Parents are bringing their millennial children to the dealership to help purchase a vehicle
Sales & Marketing Daily Automotive News
John Mendel

The Top 3 reasons most consumers don’t buy online

- January 17, 2017
Joe Gumm and Aaron Schinke: Are consumers really ready to purchase online?
Daily Automotive News Sales & Marketing


Latest Articles

Penske Automotive to go private in $16.3 billion deal
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Penske Automotive to go private in $16.3 billion deal

How dealership leaders can motivate teams without raising pressure 
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How dealership leaders can motivate teams without raising pressure 

New car prices reach record $50K+, Ford opens orders for Fathom, GM Defense unveils Silverado 3500HD
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New car prices reach record $50K+, Ford opens orders for Fathom, GM Defense unveils Silverado 3500HD

New-vehicle prices near record at $50,562 as buyers trade down
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New-vehicle prices near record at $50,562 as buyers trade down

Ford opens Fathom preorder invites for its sub-$30K electric pickup
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Ford opens Fathom preorder invites for its sub-$30K electric pickup

GM Defense unveils unmanned Silverado 3500HD concept for the Army
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GM Defense unveils unmanned Silverado 3500HD concept for the Army

Carvana expands same-day delivery to Jacksonville market
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Carvana expands same-day delivery to Jacksonville market

The dealership data hiding in customer conversations
Latest Articles 10/15/26

The dealership data hiding in customer conversations

Record car payments, 84-month loans raise affordability concerns
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Record car payments, 84-month loans raise affordability concerns

“Andrea Sells Cadillac” shares the social media habits that bring in buyers
Latest Articles 10/14/26

“Andrea Sells Cadillac” shares the social media habits that bring in buyers


CBT News
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