TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%
TSLA348.750-6.06001%
GM86.2700.09%
F13.870-0.08%
RIVN16.070-0.73%
CYD38.210-2.18%
HMC31.8600.53%
TM194.4802.48%
CVNA74.040-0.05%
PAG217.010-0.84%
LAD370.360-0.68%
AN200.0901.34%
GPI263.9501.91%
ABG211.6200.95%
SAH79.6800.39%


Customer Experience

Generating Profit

How to generate profit & keep customers coming back to the service drive

- February 1, 2017
We probably all agree that the goal of the dealership service department should be: (A) generate profit and (B) deliver the experience that keeps customers returning. What we probably won’t agree...
Sales & Marketing F&I
User Experience

David Lewis: The most important part of the sales process is the customer picking out the right vehicle.

- February 1, 2017
David Lewis: The most important part of the sales process is the customer picking out the right vehicle.  So, David suggest doing this before customers take a test drive.  
Sales & Marketing Tips & Training
Alex Vetter

Alex Vetter with Cars.com discusses online consumer behavior and marketing trends for 2017

- January 31, 2017
Sales & Marketing Daily Automotive News

Matt Rodeghero: Customers want this from your dealership. Do you have it?

- January 23, 2017
Sales & Marketing Auto News

Mark Tewart: Want potential car buyers to see your transparency and openness?

- January 23, 2017
Mark Tewart: Want potential car buyers to see your transparency and openness? 
Sales & Marketing Tips & Training

Scott Keogh Of Audi talks about the two groups that love SUVs

- January 19, 2017
Sales & Marketing Auto News
Cory Mosley

Are Millennials purchasing more vehicles?

- January 17, 2017
Cory Mosley: Parents are bringing their millennial children to the dealership to help purchase a vehicle
Sales & Marketing Daily Automotive News
John Mendel

The Top 3 reasons most consumers don’t buy online

- January 17, 2017
Joe Gumm and Aaron Schinke: Are consumers really ready to purchase online?
Sales & Marketing Daily Automotive News
David Sargent

New Study: See what 3 out of 4 car shoppers want.

- January 17, 2017
Only 24% of car buyers considered buying an SUV in a year in which total retail sales of SUVs comprised 42% of the market. Only five years ago, SUVs made...
Sales & Marketing Daily Automotive News

How can validation affect a customer’s decision?

- January 13, 2017
David Kain: David explains how a moment of validation could impact a customer’s decision on whether to move on in the car buying process or not.   
Sales & Marketing Tips & Training


Latest Articles

Weekly roundup: Canada hits back with $20B tariffs, VW's CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR
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Weekly roundup: Canada hits back with $20B tariffs, VW’s CEO clashes over cuts, New-vehicle sales hold at 16.4M SAAR

Inside Hoffman Auto Group's Vermont expansion and luxury push
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Inside Hoffman Auto Group’s Vermont expansion and luxury push

Rethink the customer journey to capture today's cautious vehicle shoppers
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Rethink the customer journey to capture today’s cautious vehicle shoppers

vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 
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vAuto Launches Test Drive, New Initiative to Scale and Speed Product Innovations 

U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump
Latest Articles 08/28/26

U.S.-Canada tariffs add concerns for dealers, Volvo expands EV safety alerts, Experian sees hybrid financing jump

U.S.-Canada tariff fight raises new concerns for North American dealers
Latest Articles 08/28/26

U.S.-Canada tariff fight raises new concerns for North American dealers

Volvo expands connected safety alerts across its EV lineup
Latest Articles 08/28/26

Volvo expands connected safety alerts across its EV lineup

Hybrid financing jumps as EV demand cools, Experian reports
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Experian finds hybrid financing jumps as EV demand cools

Toyota RAV4 Hybrid
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Toyota’s global sales & production fall in July on China, Middle East weakness

2026 Honda Accord continues to prove why midsize sedans are a winner
Latest Articles 08/28/26

2026 Honda Accord continues to prove why midsize sedans are a winner


CBT News
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