TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%


Customer Experience

Brian Pasch: How to handle two-way communications with millennials

- February 22, 2017
Brian Pasch: When you’re having two-way communications with in-market shoppers (especially Millennials), email might not be the first choice. Find out what Brian suggest. 
Service Advisors

Survey: Before purchase, shoppers are looking at 3 things

- February 21, 2017
BRISBANE, Calif., Feb. 16, 2017 /PRNewswire/ -- eBay Advertising today released results from its two-part consumer automotive shopping journey survey, revealing that technology is causing consumers to research and purchase...
Jessica Caldwell
Consumer Crossover
Joe Verde

Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer

- February 20, 2017
Joe Verde: Find out why it’s important to practice your skills before getting in front of the customer.  
Connector or Engaged
Eric Mercado

Audience First, Everything Else Second

- February 15, 2017
Selecting the right audiences for your dealership across all mediums to increase your marketing efficiency. During this FREE webinar, you will learn how to: Lower your overall marketing budget. Reduce the number of...
CBT News Placeholder

Do’s and don’ts of customer surveys

- February 14, 2017
Customer-survey feedback can tell dealers what they are doing right and wrong and even whether a salesperson during a demo drive took a woman car shopper to an empty parking...
Women Drivers

What women want from your dealership

- February 12, 2017
Here are 37 items on women’s New Year’s list when it comes to car dealerships, service visits, and features for 2017. Here’s an opportunity to add some new options to...