New Study: See what 3 out of 4 car shoppers want.
Only 24% of car buyers considered buying an SUV in a year in which total retail sales of SUVs comprised 42% of the market. Only five years ago, SUVs made...
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
TSLA362.440-4.71999%
GM83.6600.61%
F12.3100.26%
RIVN13.0200.07%
CYD26.350-0.22%
HMC34.0600.61%
TM191.9403.34%
CVNA60.5902.63%
PAG212.00017.21%
LAD295.31013.82%
AN159.8006.61%
GPI239.80011.43%
ABG169.8707.9%
SAH63.5103.46%
Customer Experience
How can validation affect a customer’s decision?
David Kain: David explains how a moment of validation could impact a customer’s decision on whether to move on in the car buying process or not.
Do consumers want shorter leases?
Car shoppers are interested in shorter vehicle-lease terms, according to a poll.
In an online survey of 2,500 people, about 70% say they would like lease terms of 24 months. Typical...
3 Ways to Develop Happy Customers Online
Every day, more of the car buying process is occurring on dealership websites. As the automotive industry comes to terms with this, it becomes imperative for them to learn about...
The number one mistake most social managers make
CBT News Anchor Joe Gumm sat down with Laura Madison, dealership social media expert to chat about her breakout session at the 2017 CBT Automotive Conference.
Laura will host a DealerTalks...
Market Trends Vs. consumer’s demands
One of the biggest complaints customers have about purchasing a new vehicle is that it takes too long.
When it comes to time, the first question dealerships should ask is, “How...
How much follow up should you do?
Grant Cardone: How much follow up should you do?
The absolute best way to reach car shoppers
Joe Gumm talks with J.C. Baker, Director of Sales at Jake Sweeney Chevrolet
Are you “giving” without “getting” from customers?
Jonathan Dawson: Are you “giving” without “getting” from customers?
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