TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%


AI

call center practices

How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg

- April 11, 2019
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...

How Your Dealership Can Use AI to Personalize the Consumer Experience – Lori Wittman, VinSolutions

- March 26, 2019
With a tremendous amount of information right at their fingertips, car buyers are doing more research than ever, and they expect dealers to keep up as well. But when customers...
Joseph Michelli

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies – Joseph Michelli, NYT Best-Selling Author

- February 27, 2019
On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a worthwhile customer service strategy. VIDEO TRANSCRIPT: Joseph Michelli:...
LotLinx

NADA 2019: LotLinx, Len Short

- January 31, 2019
CBTNews.com welcomed Len Short, founder of LotLinx onto the CBT Network stage at NADA this year were we chatted about the role AI plays in delivering vehicles to dealers. According to...
LivePerson

NADA 2019: Contact at Once! A LivePerson Company, Denise Chudy

- January 30, 2019
On the first day of the 2019 NADA Show, we spoke with Denise Chudy about how Contact at Once! is now a part of LivePerson’s Automotive Division, and what they...
AI

How to Increase Sales at Your Dealership with AI Powered Assistants – John Ruble, Conversica

- January 17, 2019
f AI powered assistants have shown to be highly effective for increasing sales, quality of service, and improving other activities around the dealership. These virtual aides help dealers handle more sales...

Using A.I. Perceptive Technology in Your Virtual Auto Retail Process

- July 25, 2018
On the CBT Automotive Network today, Jim Fitzpatrick and Scott Gunnell, Vice President of Field Sales Operations and Strategy for JM&A , talk about how your company can be better at virtual...
machine learning

What is AI and How Can It Benefit My Dealership?

- April 23, 2018
When you hear the words Artificial Intelligence (AI) an image of robots, self-driving cars, and super computers probably enter your mind. However, we interact with AI in many ways throughout...
newscast

Continuing To Provide Fair Pricing and Transparency With New Feature – TrueCar | Does Stress Affect Your Sales Results? | What is AI and How Can It Benefit My Dealership?

- April 23, 2018
On today's CBT Newscast for Monday, April 23rd, 2018: Continuing To Provide Fair Pricing and Transparency With New Feature – Brian Skutta, TrueCar TrueCar has built a respectable reputation of trust for...
machines

Winning With the Machines – Mark Olson, Director at Findlay Kia Las Vegas

- March 21, 2018
“Am I Selling Cars?” In the dealership world, it’s often difficult to know if your marketing is on the right track . Mark Olson, Director of E-Commerce and Business Development at...


CBT News
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