TSLA400.40011.49999%
GM81.1903.14%
F12.8850.445%
RIVN17.2200.33%
CYD43.3000.9781%
HMC25.0000.64%
TM217.6804.82%
CVNA391.59029.35%
PAG161.6105.59%
LAD283.4508.58%
AN207.9359.645%
GPI349.48014%
ABG211.3607.27%
SAH70.8403.47%
TSLA400.40011.49999%
GM81.1903.14%
F12.8850.445%
RIVN17.2200.33%
CYD43.3000.9781%
HMC25.0000.64%
TM217.6804.82%
CVNA391.59029.35%
PAG161.6105.59%
LAD283.4508.58%
AN207.9359.645%
GPI349.48014%
ABG211.3607.27%
SAH70.8403.47%
TSLA400.40011.49999%
GM81.1903.14%
F12.8850.445%
RIVN17.2200.33%
CYD43.3000.9781%
HMC25.0000.64%
TM217.6804.82%
CVNA391.59029.35%
PAG161.6105.59%
LAD283.4508.58%
AN207.9359.645%
GPI349.48014%
ABG211.3607.27%
SAH70.8403.47%


AI

human agents

How Artificial Intelligence and Human Agents Working Together Help You Sell More Cars

- December 20, 2019
Up to 95 percent of today’s shoppers go online to research vehicles. But they still want a personal connection. According to the Local Search Association, 61 percent of new and...
personalized

How to Leverage Digital Innovation and Create Personalized Experiences for Customers – Amy Anderson & Chase Abbott, Cox Automotive

- October 14, 2019
Today on CBT News, we welcome Amy Anderson, Director of Research and Market Intelligence in Cox Automotive and Chase Abbott, Vice President of Sales for dealer.com and VinSolutions. Amy and...
auto

How Innovation is Expanding Entrepreneurial Opportunities in the Retail Auto Industry

- October 3, 2019
It’s an exciting time to be on the road. Not since the days when humans transitioned from equine transit to machine has there been so much rapid development in the...
AI

How AI Integration Can Increase Productivity and Save Costs in Your Dealership – Dr. Mark Colosimo, Urban Science

- September 11, 2019
There are countless applications for Artificial Intelligence in the auto retail industry and the possibilities they present are endless. In fact, AI technologies are projected to increase business productivity by...
AI

AI: What Every Dealership Needs to Know About This Industry Game-Changer

- August 29, 2019
Artificial Intelligence is no longer relegated strictly to Sci-Fi movies or futuristic dreams. It doesn’t look like a silver boy-shaped robot, but AI is firmly embedded in the mainstream, and...
call center practices

How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg

- April 11, 2019
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...

How Your Dealership Can Use AI to Personalize the Consumer Experience – Lori Wittman, VinSolutions

- March 26, 2019
With a tremendous amount of information right at their fingertips, car buyers are doing more research than ever, and they expect dealers to keep up as well. But when customers...
Joseph Michelli

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience Strategies – Joseph Michelli, NYT Best-Selling Author

- February 27, 2019
On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a worthwhile customer service strategy. VIDEO TRANSCRIPT: Joseph Michelli:...
LotLinx

NADA 2019: LotLinx, Len Short

- January 31, 2019
CBTNews.com welcomed Len Short, founder of LotLinx onto the CBT Network stage at NADA this year were we chatted about the role AI plays in delivering vehicles to dealers. According to...
LivePerson

NADA 2019: Contact at Once! A LivePerson Company, Denise Chudy

- January 30, 2019
On the first day of the 2019 NADA Show, we spoke with Denise Chudy about how Contact at Once! is now a part of LivePerson’s Automotive Division, and what they...


CBT News
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