Tag: AI
How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global
CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
Why Dealerships Should Pay More Attention to Cloud Technology – Dan Flynn, CDK Global
In the changing technology space today it's very important for dealers to pay attention to new offers that are in the marketplace, and there...
How to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the...
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or any salesperson for that matter). It can decimate...
How to Properly Handle Inbound Service Calls for Greater Profitability
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone...
How Zeigler Automotive Group Continues to Expand Successfully into Larger Markets – Aaron Zeigler
We welcome Aaron Zeigler, President of Zeigler Automotive Group, to CBT Automotive Network. Aaron discusses the expansion of their operations to 25 dealerships and...
Your Growth is Your Responsibility
On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating...
Addressing Customer Concerns Through the Appraisal Process
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...
The Power of the First Impression
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
Finding Your Drive to Succeed
Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...
