TSLA365.4401.88%
GM85.620-0.5%
F13.9700.09%
RIVN16.030-0.02%
CYD35.820-0.08%
HMC32.5200.905%
TM198.2005.72%
CVNA69.160-1.12%
PAG215.910-0.7%
LAD358.020-8.13%
AN203.670-3.55%
GPI278.270-3.57%
ABG208.500-0.31%
SAH75.900-0.62%
TSLA365.4401.88%
GM85.620-0.5%
F13.9700.09%
RIVN16.030-0.02%
CYD35.820-0.08%
HMC32.5200.905%
TM198.2005.72%
CVNA69.160-1.12%
PAG215.910-0.7%
LAD358.020-8.13%
AN203.670-3.55%
GPI278.270-3.57%
ABG208.500-0.31%
SAH75.900-0.62%
TSLA365.4401.88%
GM85.620-0.5%
F13.9700.09%
RIVN16.030-0.02%
CYD35.820-0.08%
HMC32.5200.905%
TM198.2005.72%
CVNA69.160-1.12%
PAG215.910-0.7%
LAD358.020-8.13%
AN203.670-3.55%
GPI278.270-3.57%
ABG208.500-0.31%
SAH75.900-0.62%

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customers

How to Keep Your Customers Coming Back

- May 11, 2018
Appointments / Reservations A customer visit typically starts with the service appointment. The best performing Dealers remove the service advisor from the job of setting appointments. The service advisor will often...
newscast

Shifting the Customer Approach in Your BDC – David Lewis | General Motors Staying in South Korea | Automakers Meet with Trump to Discuss CAFE

- May 11, 2018
Today on CBT News - Friday, May 11th, 2018: Shifting the Customer Approach in Your BDC - David Lewis Traditional shoppers used to visit three to four dealerships before making a purchase....
Auto makers

David Friedman (Consumers Union) Explains What CAFE Agreement Means for Automakers

- May 10, 2018
In an article posted here on CBT News, we reported 17 states, including California, are now suing the Trump administration over recent actions by the EPA to reverse Obama-Era rules...
commercial sales

How Commercial Sales Can Expand Your Profit Center

- May 10, 2018
Fostering sales growth at your dealership is an ongoing endeavor. There are many strategies to increase sales and improve profits in your sales department. Most of these strategies focus around...
predictive analytics

Reducing Waste and Increasing Sales: The Benefits of Predictive Analytics

- May 10, 2018
What if you could accurately predict the type of car a customer in a specific location is likely to buy? What if you had the tools to effectively target your...
newscast

David Friedman (Consumers Union) Explains What CAFE Agreement Means for Automakers | House Repeal of CFPB Auto Lending Guidance Good News for Dealers

- May 10, 2018
Today on CBT - Thursday, May 10th, 2018: David Friedman (Consumers Union) Explains What CAFE Agreement Means for Automakers In an article posted here on CBT News, we reported 17 states, including...
employees

Keeping Great Employees Engaged

- May 9, 2018
For any company, losing employees you like can be hard to deal with in and of itself, but losing those who are high producers and great contributors to your success...
President Trump

Why the Auto Industry seems Intent on Keeping CAFE Standards

- May 9, 2018
WASHINGTON – There are more developments in the ongoing saga surrounding the repeal of Obama-Era EPA rules as manufacturers start to chime in. What was intended to be a relief for...
Service Departments

“We’re Seeing a Turn In Customer Retention and Service Departments Are The Foundation” – Jim Roche

- May 8, 2018
Jim Roche, Xtime's SVP of Marketing & Managed Services and CBT Automotive Network’s Jim Fitzpatrick discuss how many dealerships are missing out on opportunities for potential earnings from not prioritizing their dealership's...
service department

How to Maximize Profits in Your Service Department

- May 8, 2018
Service revenue has its ebbs and flows just like any other department, but it’s typically less exaggerated. The lows don’t swing quite so low and the highs are modest gains....
CBT News
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