It’s been said that the next 5-10 years of technology innovation will move faster than that of the past 100 years. Think about that for a moment…how long did it...
In their book “Extreme Ownership: How U.S. Navy Seals Lead and Win,” Navy Seals Leif Babin and Jocko Willink state that only after a leader truly understands the mission and...
On today's CBT Newscast for Monday, March 19th, 2018:
Using Your Data Analytics to Promote and Produce Profitable Results
Dave Border, President of Allstate Dealer Services, joins us to discuss various ways...
Having been raised in a family car dealership makes it easy for me to comment on life as a car salesperson. Fortunately, my work allows me to work side-by-side with...
It’s unarguable that Google has aided us to advance our businesses and reach where it was not possible before. However, it’s inevitable that with every good thing comes some downsides....
There are variations of what a strong digital retail dealership could look like. Bill Wittenmyer, Partner at Elead1one and knowledgeable resource on auto retail, expands on the appeal of digital retailing...
Albany, NY – March 14, 2018 – Auto/Mate Dealership Systems has updated its Open/Mate application programming interface (API). The Fixed Ops department can now use third-party service solutions to create new...
Meetings have been a part of businesses since the beginning across all sorts of industries. They allow leaders and employees to have a clear idea and goal of what needs...
If your service BDC isn't staffed correctly, It's not working. According to John Traver, CEO and Principal of Traver Connect, dealerships need to be treating their service department BDC as...
What happens when the most vital systems in your overall technology ecosystem also garner the lowest satisfaction and loyalty rates? For a sample profile of franchise dealers, which included 229...