TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

Search for:

customer service

Service: The Powerful Marketing Tool!

- September 25, 2017
As a dealership, you have a unique opportunity to market to your customers. And it’s sitting right there in your dealership. What could that possibly be you might ask? We’re talking...
newscast

How Dealers Can Combat the Expensive Auto Loan Fraud Trend | Service: The Powerful Marketing Tool | CBT Automotive Roundtable

- September 25, 2017
On today's CBT Newscast for Monday, September 25th, 2017: CBT Automotive Roundtable CBT's CEO Jim Fitzpatrick sits down with dealers and managers from four high-volume Atlanta area dealerships to discuss the state...
aggressive customer

5 Steps for Dealing with Aggressive Customers

- September 22, 2017
In the dealership world, we all have to deal with aggressive customers from time-to-time. Although you are more likely to encounter an aggressive customer on the service side of the...
newscast

How to prevent turnover from costing your dealership | 5 Steps for Dealing with Aggressive Customers | How Machine Learning and AI are Boosting Marketing Efficiency

- September 22, 2017
On today's CBT Newscast for Friday, September 22nd, 2017: Isabelle Helms: How to prevent turnover from costing your dealership Say your dealership is trying to find ways to spend less money while...
PDI system

What is a Pre-Delivery Inspection?

- September 21, 2017
Pre-delivery inspections (PDI) are exactly as they sound, a full inspection of a vehicle to assess its readiness for the road. With new vehicles, this includes switching the vehicle out...
electric cars

The Future is Electric Vehicles, According to These Carmakers and Economists

- September 20, 2017
Electric cars have been a niche market since their arrival. Even as the best-selling electric car to date, the Nissan LEAF sold just 14,006 units in the United States in...
training

Why Salespeople Resist Change and What to Do About It

- September 19, 2017
When a dealership decides to change technologies, the transition can be hard on everyone. Those changes seem to be especially difficult, though, for dealership sales professionals. Because their pay is...
Customers

Is Your Shop Ready for the Future?

- September 15, 2017
The automotive industry has been evolving at an astonishing rate since its inception. Due to this ever advancing edge of the field, it is very easy for a shop to...

Dealertrack DMS Announces DMS Edge Event Series

- September 15, 2017
SALT LAKE CITY, – Dealertrack DMS, a Cox Automotive brand, will host DMS Edge, its first annual user event series from September 19-22, 2017 that brings on-demand training and dealership management systems (DMS)...
Hurricane

Fundraising for Dealership Hurricane Victims

- September 14, 2017
Americans are generous by nature. When disaster strikes, we are swift to put aside political differences and competitive rivalries and pitch in to help. That’s the stuff we are made...