TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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Trophy Nissan

The key to a successful sales team | Trophy Nissan Dealership Profile

- August 23, 2017
The key to a successful sales team is to train and coach them to be transparent, forthcoming and listen, says Jennifer Carroll, who oversees a sales staff of 60 and...
newscast

Two big mistakes you might be making when it comes to compliance | Should Your Dealership Invest in a Mobile App? | The key to a successful sales team

- August 23, 2017
On today's CBT Newscast for Wednesday, August 23rd, 2017: Two big mistakes you might be making when it comes to compliance A New York dealership was fined almost $300,000 for various deceptive...
subprime

Subprime Blind! Make Your Dealer Accountable

- August 23, 2017
Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a recent Bloomberg article. And, those loans...
service

How to solve the service tech shortage

- August 23, 2017
We often hear the phrase, "dealers need to prepare for the future." Obviously, we would receive a lot of different answers on what it really means to be truly prepared...
loyalty

Cutting Edge Dealership Loyalty Programs

- August 22, 2017
In car sales, J.D. Power’s 2016 New Autoshopper Study shows that more than 90 percent of car shoppers visit online sources when searching for a new car. A dealer’s successful...
newscast

How to succeed in the current economy, starting with F&I | Facebook Live in Your Dealership Marketing | Leveraging Your Personal Network to Generate Sales

- August 21, 2017
On today's CBT Newscast for Monday, August 21st, 2017: How to succeed in the current economy, starting with F&I We always hear the phrase, "dealers need to prepare for the future." I'm...
dealership disruption

Cross-training can maximize dealership profits

- August 18, 2017
Today, Becky Chernek sits down with Ed Adams, Director of Finance for McGeorge Toyota to discuss the benefits of cross-training your staff and how this can play a significant role...
trends

Who Came Out on Top? The Three Manufacturers Who Won in July

- August 15, 2017
At the close of July, there were many reports about the sales performance of the auto industry. While there are some bright spots, the market experienced a 7 percent drop...
training

Investing in your Technicians with Training

- August 15, 2017
An Investment in Your Technicians is an Investment in Your Business If you took the advice in my previous article about hiring young, new talent, then you have already made an...
service drive

Spot Check Processes in the Service Drive Benefit Everyone

- August 14, 2017
Everyday customers come into your Service Drive, we perform routine maintenance for them and/or repair their cars. We may get them in and out in a timely manner and everyone...