In all of our interaction with OEM’s and individual dealers the greeting is a key component of the sales process that is talked about constantly. At most basic level how...
The automotive retail industry has come a long way since 2010, and as we wrap up 2019, we take a look back on the decade’s defining factors and look ahead...
On today’s show, we’re pleased to welcome back 20-year automotive industry veteran Dave Cantin, CEO of Dave Cantin Group.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Hello, everyone. Thanks so much for joining me...
It might seem like a rhetorical question and one that is usually followed by a resounding “DUH!” The harsh truth is that it is extremely difficult to level out the...
For years now, we’ve been operating under the dangerous assumption that keeping our sales staff in the dark will somehow protect the “sacred cow.”
Dumbing salespeople down and keeping them in...
CBT News Week In Review for Friday, December 20th, 2019:
How Dealers Can Navigate Complex Marketing Strategies in 2020
Auto retail marketing strategies are continually moving towards an omnichannel approach, equipped with...
TORONTO, ONTARIO: On the heels of a third consecutive year of triple-digit growth in the Canadian market, EBlock and EDealer announce changes to their leadership team, designed to expand the...
Up to 95 percent of today’s shoppers go online to research vehicles. But they still want a personal connection. According to the Local Search Association, 61 percent of new and...
After a decade of progress of women gradually emerging as an important and recognized segment of contemporary automotive business, it is frustrating to read statistics stating that only 8% of...
Today on CBTNews.com - Thursday, December 19th, 2019:
The Keys to a More Profitable Year in Your F&I Department
On today's show, we're pleased to welcome back Adam Marburger, F&I Expert and...