TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

Search for:

F&I

How to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the Difference

- July 18, 2019
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate a commission check, it can lead...
F&I Auto News
inbound

How to Properly Handle Inbound Service Calls for Greater Profitability

- July 17, 2019
After all the technological advancements with handling internet leads, the auto industry is still far from perfect when it comes to handling inbound phone leads. According to CallSource and IHS/Polk...
Fixed-Ops Auto News
Shep Hyken

Surprise and Delight: A Great Customer Service Concept. Or Is It? – Shep Hyken, CX Expert and Best Selling Author

- July 16, 2019
 When talking about customer experience, every business owner has probably heard the phrase “surprise and delight your customer”. While this might seem like common sense at first, what if we...
Sales & Marketing Auto News
consistency

The Power of Consistency

- July 15, 2019
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about the value and the power of consistency. Consistency in your process, quality, and...
Shows
advertising

The Attribution Revolution and How It Can Maximize Your Dealership’s Advertising Spend – Brian Benstock, Paragon Honda

- July 15, 2019
 We recently welcomed back Partner GM and VP of Paragon Honda, Brian Benstock to the CBT studios. Earlier this year, Brian presented a key study at the 2019 Google Think...
Sales & Marketing Auto News
trend

Trend Watch: What Dealers Can Expect in the Next Five to Ten Years

- July 15, 2019
What can auto dealers likely expect for the next five to ten years of the automotive industry? Well, looking at the data, two words come to mind: “more disruption.” This...
Daily Automotive News Auto News
personality

The 5 Personality Traits That Winning Auto Retailers Have

- July 15, 2019
A winning personality. It might sound cliche, but studies have shown that personality is what separates the salespeople at the top from those on the bottom. Even among those with...
Management & Leadership Auto News
newscast

The Attribution Revolution and How It Can Maximize Your Dealership’s Advertising Spend | Trend Watch: What Dealers Can Expect in the Next Five to Ten Years | The 5 Personality Traits That Winning Auto Retailers Have

- July 15, 2019
 Today on CBTNews.com - Monday, July 15th, 2019: The Attribution Revolution and How It Can Maximize Your Dealership's Advertising Spend - Brian Benstock, Paragon Honda We recently welcomed back Partner GM and...
Daily Newscast
authentic brand

How to Build an Authentic Brand

- July 12, 2019
What makes companies like Coca-Cola, Harley Davidson, Southwest Airlines and Disney successful? Is it because they sell the best product for the lowest price? Not necessarily. These companies are successful...
Sales & Marketing Auto News
newscast

Week In Review: How to Be a Sales Superstar: Mark Tewart’s Proven Four P’s Method for Training Your Staff | Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla | Where Does F&I Fit into Your Dealership’s Digital Retailing Strategy?

- July 12, 2019
 CBT News Week In Review for Friday, July 12th, 2019: How to Be a Sales Superstar: Mark Tewart's Proven Four P's Method for Training Your Staff We recently welcomed back Mark Tewart...
Daily Newscast


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