TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%
TSLA307.440-1.78%
GM90.3003.265%
F14.9550.275%
RIVN16.6900.21%
CYD46.430-0.16%
HMC30.2801.15%
TM186.3004.15%
CVNA66.0602.02%
PAG220.0104.31%
LAD358.31012.83%
AN220.3308.13%
GPI350.65013.22%
ABG240.99014.35%
SAH104.6901.71%

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consumer privacy

How Dealers Can Use Data-Driven Marketing While Still Protecting Consumer Privacy

- January 6, 2020
Have you ever seen an advertisement online for a product right after having a conversation about it with someone? While this level of targeted marketing might seem invasive at first,...
UDAP Statutes

Keeping It Real — and Legal

- January 6, 2020
Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising and marketing to consumers, staff conversations with...
Kevin LeSage

CBT Automotive Newscast for January 6, 2020

- January 6, 2020
Today on CBTNews.com - Monday, January 6th, 2020: How Dealers Can Use Data-Driven Marketing While Still Protecting Consumer Privacy Have you ever seen an advertisement online for a product right after having...
invoice

What to do When Customers Want to Buy for Invoice Price

- January 3, 2020
On this week's episode of On the Mark, Mark Tewart, author and President of Tewart Management Group, talks about what to do when a customer wants to buy for invoice,...
EchoPark

Best of 2019: Sonic Automotive President Jeff Dyke Discusses Trends in the Auto Industry and EchoPark Expansion Plans

- January 3, 2020
On today’s show, we welcome back Jeff Dyke, President of Sonic Automotive, the fifth-largest U.S. dealership group. Jim and Jeff discuss how Sonic Automotive did as a whole for 2019,...
fixed operations

Planning Is Good, Actions Are Better: How to Increase Profits and Customer Satisfaction

- January 3, 2020
Remember our 2018 New Year Resolution on how make your dealership more profitable by increasing customer satisfaction and creating more profit retention while lowing the cost of doing business? Good!...
Sonic Automotive

CBT Automotive Newscast for January 3, 2020

- January 3, 2020
 Today on CBTNews.com - Friday, January 3rd, 2019: Best of 2019: Sonic Automotive President Jeff Dyke Discusses Trends in the Auto Industry and EchoPark Expansion Plans On today’s show, we welcome back...
lexus

Best of 2019: Maryland Lexus Dealer Takes Whole New Approach to Employee Retention & Customer Experience

- January 2, 2020
On today’s show, we’re pleased to welcome back James Boening, General Manager at Ourisman Lexus Rockville in Washington, D.C.  [Previously aired 11/6/19] VIDEO TRANSCRIPT: Jim F.: Hi, everyone, I'm Jim Fitzpatrick. Thanks so...
sales process

Gain Control of the Sales Process

- January 1, 2020
The sales industry hadn’t innovated for decades before I created what’s called Information Assisted Selling. It’s trademarked and a codified way of selling—the ultimate way to create common ground. I...
tariffs

Best of 2019: Cody Lusk, President & CEO of AIADA Talks Tariffs, Trade, and Tesla

- January 1, 2020
 It’s never a dull moment in the auto retail industry and so far this summer, there have been a lot of new developments to the stories we’ve been watching closely....
CBT News
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