TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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stereotype

Breaking the F&I Stereotype – Simple Steps, Powerful Results

- February 19, 2020
For decades, car buyers have walked into the F&I office with a sense of dread and many would rather have a root canal than have to deal with the fast-talking...
training

Ford and Bosch Utilizing VR in Mach-E Training

- February 19, 2020
Ford Motor Company and tech supplier Bosch have partnered to create a virtual reality training program for the Mustang Mach-E. This new program will allow technicians to learn how to...
website traffic

Improve Your Website Traffic

- February 18, 2020
 Organic traffic is important and one of the largest portions of your marketing channels. On today's CBT Tip of the Day, Brian Pasch of PCG Digital has a great suggestion...
employee dress

Dress to Impress: What Message is Your Dealership Staff Sending?

- February 18, 2020
30 years ago, it seemed that everybody wore a suit and tie to work. While suit and tie may be overkill for most industries by today’s standard, there should still...
BDC Strategy

Unlock Additional Finance and Service Revenue with a Comprehensive BDC Strategy

- February 18, 2020
[Previously aired 11/07/19] On today’s show, we’re pleased to welcome back Sarah Vantine, BDC Director for Scott Clark Auto Group out of Charlotte, NC. Since we last spoke to Sarah, she...
F&I

Which F&I Products Should You Sell Online?

- February 18, 2020
 On this week's episode of F&I Today, Becky Chernek explains why making all of your F&I products available online may not increase profits, and how you can build trust and...
F&I

Better Framing, Better Context Equals Higher F&I Sales

- February 18, 2020
Paint the picture. That’s what nearly every self-professed sales guru says when training salespeople. Appeal to their emotions and get them to ‘see’ themselves using your product or service. Good...
Joseph Michelli

New York Times Best-Selling Author Joseph Michelli On Airbnb’s 5 Leadership Lessons

- February 17, 2020
On today's show, we’re pleased to welcome back Joseph Michelli, New York Times best-selling author and customer experience expert. Joseph also has a new book out titled “The Airbnb Way:...
Joseph Michelli

CBT Automotive Newscast for February 17th, 2020

- February 17, 2020
 Today on CBTNews.com - Monday, February 17th, 2020: NYT Best-Selling Author Joseph Michelli On Airbnb's 5 Leadership Lessons On today's show, we’re pleased to welcome back Joseph Michelli, New York Times best-selling...
experience

4 Simple Ways to Personalize the F&I Experience

- February 14, 2020
We live in what people are calling The Age of the Consumer and for the F&I department, it means a fresh focus on providing an experience that is markedly different...