TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

- March 30, 2020
Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year in a row but warned that...
Sales & Marketing Daily Automotive News
Brian Pasch

On CBT News for March 30, 2020: Brian Pasch Explains Why Now Might Be the Right Time to Fast-Track Your Digital Retailing Efforts

- March 30, 2020
  Today on CBTNews.com - Monday, March 30th, 2020: Brian Pasch Explains Why Now Might Be the Right Time to Fast-Track Your Digital Retailing Efforts On today's show, we continue our Coronavirus Coverage...
Daily Newscast Auto News
Cody Lusk

On CBT News for March 27, 2020: AIADA President Cody Lusk Discusses the Importance of Classifying Dealerships as ‘Essential’

- March 27, 2020
Today on CBTNews.com - Friday, March 27th, 2020: AIADA President Cody Lusk Discusses the Importance of Classifying Dealerships as 'Essential' On today's show, we welcome back AIADA President Cody Lusk. Cody speaks...
Daily Newscast Auto News
essential services

Auto Associations Push President Trump to Clarify ‘Essential Services’

- March 26, 2020
Last week, a letter sent to President Trump and his administration implored for dealership maintenance, repairs, and sales to be considered essential business during the COVID-19 pandemic that’s ravaging nations...
Daily Automotive News Auto News
Don Hall

On CBT News for March 26, 2020: CMA CEO Liza Borches Joins Don Hall CEO of VADA to Discuss What Dealers Can Do to Keep Their Doors Open

- March 26, 2020
Today on CBTNews.com - Thursday, March 26th, 2020: CMA CEO Liza Borches Joins Don Hall CEO of VADA to Discuss What Dealers Can Do to Keep Their Doors Open As part of...
Daily Newscast Auto News
NADA

NADA Advocates to Consider Dealerships as Essential Business

- March 25, 2020
Last week, representatives for the National Automobile Dealers Association (NADA) and Alliance for Automotive Innovation jointly petitioned President Donald J. Trump to designate automotive repairs, maintenance and sales facilities as...
Auto News Articles
El Patronn

El Patronn of Sunrise Chevrolet Discusses How He is Handling the Government Mandated Shutdown of His Dealership

- March 25, 2020
  As part of our continuing Coronavirus coverage, we’re pleased to welcome back Rudy "El Patronn" Tremenio, Managing Partner of Sunrise Chevrolet in Forest Hills, NY. In this segment, El Patronn...
Daily Automotive News Auto News
COVID-19

How Dealers Can Address the Effects of COVID-19

- March 24, 2020
As of March 23rd, COVID-19 has shown up in 54 jurisdictions across the United States. More than 33,000 cases have been confirmed of the novel coronavirus and it has shown...
Daily Automotive News Auto News
supply chains

Dealer Supply Chains Affected During Coronavirus Pandemic

- March 24, 2020
As the coronavirus pandemic deepens, the retail automotive industry is facing disruptions that haven’t been seen previously. News comes daily of closures, limited hours, and supply problems that affect every...
Daily Automotive News Auto News
George Benzing

The Future of F&I and Other Trends – George Benzing, The Oak Group

- March 24, 2020
In today's segment, we speak with George Benzing, F&I Expert, and the National Sales Director at The Oak Group. In this segment, George and Jim discuss the top three ways...
F&I Auto News


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