TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%
TSLA375.120-0.41%
GM78.530-0.42%
F14.1400.3%
RIVN14.8600.225%
CYD47.2001.22%
HMC26.1400.38%
TM166.500-1.26%
CVNA66.210-1.695%
PAG183.8400.4%
LAD296.730-8.57%
AN192.050-2.8%
GPI300.820-16.69%
ABG203.050-3.28%
SAH82.710-0.91%

Search for:

millennials

Automotive Marketing to Millennials: Important Lessons From a Survey of Over 1,000 Americans

- May 14, 2019
Although it took them a while, millennials have finally entered the retail auto market, and they’ve entered in force. According to industry research, 35% of all auto loans came from...
Sales & Marketing Auto News
Joseph Michelli

Avoid These 5 Outdated Practices to Gain Your Customer’s Trust – Joseph Michelli, NYT Best-Selling Author

- May 13, 2019
Every dealer knows that providing clients with an excellent customer experience is the easiest and fastest way to win their loyalty. And while there are many strategies out there to...
Sales & Marketing Auto News

A Principle of Effective Negotiation

- May 9, 2019
 Jonathan Dawson shares an important principle of effective negotiation with your customers in today's Tip of the Day on CBT News. VIDEO TRANSCRIPT:  One of the principles of effective negotiating is a...
Tips & Training Headlines
vehicle affordability

April Car Sales: As New Vehicle Prices Rise, Consumers Continue to Trend Toward Used Vehicles, But For How Long? – Karl Brauer, KBB

- May 9, 2019
April Car Sales: As New Vehicle Affordability Issues Persist, Consumers Continue to Trend Toward Used Vehicles, But For How Long? - Karl Brauer, Autotrader & KBB While U.S. auto sales softened...
Sales & Marketing Daily Automotive News
Bruce Tulgan

7 Common Leadership Challenges that Managers Face and How to Overcome Them – Bruce Tulgan, RainmakerThinking

- May 8, 2019
CBT welcomes back Bruce Tulgan, Founder and CEO of RainmakerThinking, popular author, and management consultant. On today's show, Bruce discusses what he calls 'the undermanagement epidemic'. He breaks down the...
Management & Leadership Auto News
experience

Understanding the Customer’s Shopping Experience

- May 3, 2019
 Do you understand the customer’s shopping experience? Jonathan suggests asking customers what they have been through in the past, so your process improves. VIDEO TRANSCRIPT:  Of all the questions that salespeople ask...
Tips & Training
CRM

Leadership: Using the CRM at Your Dealership

- May 3, 2019
Often times, leadership is not adequately using your CRM. On this week's episode of On the Mark, Mark Tewart talks about how important it is for dealership leaders to not...
Shows
auto trends

Emerging Auto Trends in 2019 and What They Mean for Dealers

- May 2, 2019
As we finish the first quarter of 2019, this year is already shaping up to be a big one for the auto industry. While many are watching to see if...
Daily Automotive News Auto News
shared control technique

The Shared Control Technique with Ted Ings

- April 30, 2019
 When you try to take control of the sale, the customer instinctively pushes back. On this week's episode of F&I Today, Becky Chernek invites Ted Ings, Executive Director at CPI,...
Shows
sell better

5 Tips To Sell Better Online

- April 26, 2019
It might be a little hard to envision now, but there was a time where products were only sold in a physical sense and salespeople were the experts to go...
Sales & Marketing Auto News


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