TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%
TSLA379.7104.59%
GM78.100-0.43%
F14.1100%
RIVN15.6300.77%
CYD44.820-2.38%
HMC26.8300.69%
TM171.4804.98%
CVNA62.310-3.89%
PAG182.210-1.63%
LAD292.100-4.63%
AN191.640-0.41%
GPI301.7400.92%
ABG205.1702.12%
SAH84.5101.8%

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David Kain

CBT Automotive Newscast for March 9, 2020

- March 9, 2020
Today on CBTNews.com - Monday, March 9th, 2020: Applying Your Core BDC Strategies to the Entire Dealership - David Kain, Kain Automotive In an increasingly digital world, it’s time to refresh old...
customer experience

How CDK Global is Strengthening Opportunities for Women in the Automotive Industry – Kathy Gilbert & John Hickey

- March 9, 2020
At NADA 2020 in sunny Las Vegas, host Bridget Fitzpatrick was joined on the CBT Stage by John Hickey and Kathy Gilbert from CDK Global. John is the Executive Vice...
problem solver

Be a Problem Solver

- March 7, 2020
   Don't think about selling something. Don't think about results. Don't think about closing. Every customer comes into your dealership with either a "wants" problem or a "needs" problem. Mark Tewart...
online car shoppers

Improving Connection Rates with Online Car Shoppers

- March 6, 2020
 Have you ever wondered why consumers who submit a lead on your website don’t pick up the phone when you call?  Brian explains why and suggests performing this task with...
language

Adjusting Your Language for the Customer

- March 6, 2020
 On this week's episode of On the Mark, Mark Tewart talks about the power of language and how it can both help and hurt you when talking to customers in...
customer engagement

6 Creative Solutions to Drive Customer Engagement in the Auto Industry

- March 6, 2020
The automotive industry of the United States is expected to spend $14 billion on its digital advertising by the year 2020, with a growth of 13% every year. This fact...
contract

Addressing the Customer’s Repair Contract Concerns

- March 5, 2020
 On today's Tip of the Day, Becky Chernek talks about creating a roadmap for yourself so that you can easily respond to customers when they have questions regarding the purchase...
Michael Roppo

What It Takes To Find, Train, and Retain Great Service Technicians – Michael Roppo, Automotive Management Resources

- March 4, 2020
 On today’s show, we’re pleased to welcome back Michael Roppo, President and Director of Dealer Fixed-Operations Consulting and Training at Automotive Management Resources. Jim and Michael discuss hiring new technicians...
SEM spend

Ways to Reduce Your SEM Spend

- March 4, 2020
 On this week's episode of Auto Marketing Now, Brian Pasch gives you some ways to reduce your SEM spend so that you can use those funds for other areas of...
hearing protection

Tips to Protect Hearing at the Dealership

- March 4, 2020
World Hearing Awareness Day is March 3 each year, a day to raise public awareness on how to prevent deafness and hearing loss as well as proper ear and hearing...