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Online auto loans are on the rise. What does this mean...
The pandemic has changed the way consumers purchase cars, which extends beyond online research and requesting test drives. Today, customers are conducting a variety...
4 elements of hope to inspire your dealership team – Dr....
In a year that has been devastating for so many, people are looking for hope and encouragement. This longing for hope inspired Dr. Randy...
Lower volume, higher profits the name of the game for dealers...
In yet another twist on a topsy-turvy year, Black Friday car deals are expected to be less aggressive than they have been in previous...
Connected cars and OTAs: What are the pros and cons for...
Who knew we would be living in a time when cars began to act like computers? Today's cars are connected in ways that we...
Auto groups and automakers defy third-quarter expectations amid the pandemic
This year looked as if it was going to spell disaster for the automotive industry. The onset of the COVID-19 pandemic in the early...
How to build a service department that customers love
Customer retention continues to be a problem for auto dealerships. Less than 1 in 3 service visits are at dealerships once a vehicle reaches...
How Dealers Can Use Fixed Ops to Maximize Customer Lifetime Value
When most people think of a dealership's automotive sales, much of the emphasis is put on cars. Nevertheless, the service and parts departments and...
Perfecting Your Dealership’s Mobile Website Design and User Experience
On this week’s episode of Kain & Co., host David Kain is joined by Lyamen Savy, the CEO of a new website company called 321...
CBT News Market Update: Bob Lanham, Facebook & Lance Schafer, LotLinx
On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.16, down 12.6% from...
CBT News Market Update: Shawn Vaughn, VBM Auto Group & Sean...
On this week's episode of the CBT News Market Update, new car sales came out to a retail SAAR of 11.74, down 9.4% from...
