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According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in...

Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear...

In January of 2018, Neal Boudette of the New York Times began a piece he wrote by stating, “The auto industry’s long-running sales party...

CBT Automotive has been keeping you informed on all developing updates pertaining to the Corporate Average Fuel Economy (CAFE), and the North American Free...

Every person that works in a dealership environment has an impact on your sales. Parts counter sales, service department repairs and maintenance, and, of...

Referrals. That’s the goal of developing an online community. But a vehicle dealership is vastly different from other types of businesses that have online...

  Consumer apprehension toward car dealerships likely goes way back to the first sale at a dealer. It’s no surprise that people joke that they...

KEEPING IT REAL — AND LEGAL By: Jim Radogna Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance...

Its execs are confident that devotion to key metrics and sophisticated digital marketing will help company thrive. BY JON MCKENNA Cardinale Automotive Group has carved...