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Attending conferences seems to be a way of life in the car business. We are all striving for that next cutting-edge strategy that will...

Global accessibility to the internet allows shoppers an outlet to connect, research, and ultimately purchase online without leaving their home. In response, Dealerships are...

Are you taking full advantage of the type of retention women create for your service department?  Becky explains ways you can appeal to female...

Overall US automotive sales slipped ever so slightly year-over-year in 2017. The clientele is out there, ready to buy up vehicle inventory with a...

Mobile optimization is a crucial part of finding and hiring the best candidates, as job seekers increasingly demand not only a robust mobile-optimized job search but also...

Automotive dealerships in small towns face different challenges than those that are in larger, more prominent, cities. In larger cities, sales are correspondent with...

The old cliché tells us that ‘Talk is Cheap.’ But every sale in your dealership begins with talk. Likewise, dissatisfied service customers can give...

Throughout the year, dealers are likely capturing and analyzing data for their dealerships. Customer satisfaction surveys, units sold, service repair information, and a variety...

The automotive industry has seen unprecedented growth over the past four years. However, this would not have been possible without the purchasing power of...

  On today's CBT Newscast for Tuesday, January 9th, 2018: How to successfully cater to younger employees As a generation, they have been called everything negative you...