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How training new hires impacts your bottom line

We all know service revenue is important to a dealership’s bottom line, especially now in what some are calling a “plateau” in new car sales. The stats that show the impact of service and maintenance offerings and how it benefits a dealership’s retention are overwhelming. However, nothing can slow your process up in the service drive more than a new service advisor or tech not being trained properly. Joe sat down with Sally Whitesell, Founder/CEO of SW Service Sollutions, to talk about her presentation at the 2017 Women in Automotive Conference and how training new hires can affect your bottom line.
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CBT News
CBT News
For over 10 years, CBT News has been informing and helping automotive retail professionals grow their businesses and thrive in their careers through an awarding-winning, on-demand streaming platform. With exclusive interviews featuring the biggest names in the industry, daily newscasts, up-to-date market data, and exclusive articles covering the latest trends, CBT News is your #1 source for auto industry news and content.

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