How training new hires impacts your bottom line

We all know service revenue is important to a dealership’s bottom line, especially now in what some are calling a “plateau” in new car sales. The stats that show the impact of service and maintenance offerings and how it benefits a dealership’s retention are overwhelming. However, nothing can slow your process up in the service drive more than a new service advisor or tech not being trained properly. Joe sat down with Sally Whitesell, Founder/CEO of SW Service Sollutions, to talk about her presentation at the 2017 Women in Automotive Conference and how training new hires can affect your bottom line.


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