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Two sisters out of suburban Chicago were brought into their family business as the next generation of successors. They are now running successful dealerships...

March is International Women’s Month and probably the perfect time to look at how the F&I market looks for women in F&I. 2022 is...

People forget that the art of selling starts by understanding the art of listening. Even better is active listening, the practice of preparing to...

We all want to keep and retain top talent in our organizations, but are we also doing the work required to attract that top...

We all want to keep and retain top talent in our organizations, but are we also doing the work required to attract that top...

Earlier this week, CBT News was on-site at the 2021 (NAMAD) National Association of Minority Automobile Dealers Convention in Miami Beach, Florida. In this...

Earlier this week, CBT News was on-site at the 2021 (NAMAD) National Association of Minority Automobile Dealers Convention in Miami Beach, Florida. In this...

Diversity and inclusion are critical for the success of your organization, yet many still miss the mark. The statistics are staggering. Only 23% of...

We live in unusual times. Today, still in the midst of an uncertain pandemic, people tend to have either an abundance of free time, or no...

Women consumers are responsible for 65% of new vehicle purchases and service work done at dealerships, and they are a growing segment of car...