Tuesday, January 18, 2022
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Mike Cavanaugh on the State of BDCs: ‘Dealers have to make a commitment’

The role of the BDC is becoming ever-important in today’s business climate. The days of having a call center type of environment where employees just set appointments have changed dramatically. Consumers now have a new set of expectations due to COVID-19 and it’s up to the BDC to be well-versed in customer service and have […]
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