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Mike Cavanaugh on the State of BDCs: ‘Dealers have to make...

The role of the BDC is becoming ever-important in today’s business climate. The days of having a call center type of environment where employees just set appointments have changed dramatically. Consumers now have a new set of expectations due to COVID-19 and it’s up to the BDC to be well-versed in customer service and have […]
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MAX Digital

How MAX BDC Creates Better Harmony Between the BDC and Sales...

Recently, the CBT Automotive Network was on-location at NADA 2020 in sunny Las Vegas where host Jim Fitzpatrick spoke with Mike Cavanuagh, Executive Vice...

Revamp Your Dealership’s BDC with These Proven Strategies – Mike Cavanaugh,...

On today’s show, we’re pleased to welcome in Mike Cavanaugh, Executive Vice President for MAX Digital, who is here to discuss revamping your BDC...