TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%
TSLA391.060-3.4%
GM77.7200.08%
F14.1800%
RIVN17.090-0.71%
CYD44.720-1.15%
HMC28.7700.88%
TM179.7602.84%
CVNA70.6400.05%
PAG204.7504.35%
LAD339.1607.79%
AN209.0005.46%
GPI331.65012.25%
ABG226.6608.23%
SAH102.8103.08%

Luxury dealer Tom Maoli on economic and industry trends shaping auto retail today

How is the lack of new and used vehicle inventory impacting luxury buyers? To help us answer this question, we’re pleased to welcome back Tom Maoli, President and CEO of Celebrity Motor Car and host of Go Big or Go Home on iHeartRadio.

Historically, during inflationary periods, the Federal Reserve raises interest rates to curb demand for large purchases like automobiles. However, Maoli says that certain demands can’t be curtailed, and automobiles are one of them. The supply of new and used vehicle inventory can’t keep up with this demand, and customers are driving their cars for much longer than in previous years. As a result, customers are pouring more time and money into servicing the vehicles they already have. 

Maoli is seeing vehicles come through the service department with 100,000-120,000 miles. That lifecycle is going to crash and burn at some point, he adds. The used car market will get stronger because those vehicles will eventually become undrivable. Additionally, Maoli’s fixed ops departments can’t service some vehicles because parts are in short supply and sometimes unavailable for long periods. 

“I believe there is a trend that is coming behind what we are living today,” says Maoli. “And that is pent-up demand is going to be so strong that no matter what [OEMs] can manufacture, we’re still going to be in a supply shortage.”

Switching gears, Ford CEO Jim Farley made some startling comments recently regarding the future of Ford’s EV operations and the role dealers will play in that system. Maoli thinks dealers are already working behind the scenes to prepare legal defenses if Ford’s plans are implemented. If that does happen, Maoli says that the court system will likely side with the dealers and existing franchise laws. Proponents of direct sales might look to Tesla as an example of how to circumvent franchise laws, but other challenges are facing the EV market. 

“I happen to believe that Tesla created a cult,” explains Maoli. “I think that the other car manufacturers are going to enter the industry, and they’re going to be selling vehicles…but I don’t see it taking over the whole industry.”


Did you enjoy this interview with Tom Maoli? Please share your thoughts, comments, or questions regarding this topic by submitting a letter to the editor here, or connect with us at newsroom@cbtnews.com.

Be sure to follow us on Facebook and Twitter to stay up to date or catch up on all of our podcasts on demand.

While you’re here, don’t forget to subscribe to our email newsletter for all the latest auto industry news from CBT News.

dealers

More from Management & Leadership
How having happy, well-trained employees leads to happy car buyers

How having happy, well-trained employees leads to happy car buyers

- July 13, 2026
One of the oldest rules in the car business is "the customer is always right." When customers are consistently unhappy, the issue is rarely the customer but something off inside...
RevDojo CEO Kyle Disher reveals where dealers are losing sales opportunities

RevDojo CEO Kyle Disher reveals where dealers are losing sales opportunities

- July 1, 2026
As dealerships navigate a more competitive sales environment, many continue investing in staffing while searching for ways to improve performance from existing leads. According to Kyle Disher, Founder and CEO...
Why expectations, not technology, drive dealership performance

Why expectations, not technology, drive dealership performance

- May 5, 2026
The car business is changing fast. Margins are tighter. AI is reshaping how dealerships hire, sell, and service customers. New franchises are struggling to hold market share. But what separates...
Walser Automotive Group

How Walser Automotive Group is building a people-first culture through inclusion, engagement

- April 28, 2026
Dayna Kleve, Director of Diversity, Engagement, and Foundation at Walser Automotive Group, is helping embed inclusion into the company’s culture to drive stronger employee engagement, retention, and customer experience. Kleve...
CBT News
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.