On this week’s episode of Kain & Company, David Kain talks about compensation plans and how to pay your team members fairly.
Why Vehicle Price is Actually Your Friend
On this week's episode of Kain & Co., David Kain explains how giving the customer an actual vehicle price instead of avoiding doing so...
Getting More Information with the Live Call Handoff
On this week's episode of Kain & Co., David Kain talks about how to incorporate the live call handoff in your process in order...
Producing a Quality Video for the Customer at Your Dealership
On this week's episode of Kain & Co., David Kain goes over some of the finer details of producing a quality video for your...
President Trump Announces That Roger Penske Will Receive the Presidential Medal of Freedom
President Donald Trump announced Thursday his plans to award the Presidential Medal of Freedom to automotive mogul and motor sports king Roger Penske. "We're going...
The POWER of the T.O.
New and used car sales departments everywhere live and die by the “T.O.” A “T.O.” or “Turn Over” is a strategy employed in sales...
A Constructive Approach to Missed Sales Goals
There’s no way of getting around it: as a manager, there will be unpleasant situations that you personally have to deal with. As much...
The Future of Vehicle Shopping at the Push of a Button – David Long,...
From the risk of U.S. imposed tariffs, to a shortage of service technicians, the retail auto industry is confronting several obstacles. However, May sales...
Building A Vibrant Service Department
Creating an environment where customers feel relaxed and well cared for can be a tough thing to achieve with the many pressures being felt...
